General Manager, Sales Operations Manager

Company Overview

Vexxil Retail Operations is the convenience store division of Vexxil Energy Partners, LLC—a Gulf Coast based company committed to redefining what great c-store operations look like. Our vision is simple but ambitious: to be the top-tier operator in every community we serve, known for stores that are spotless, modern, and always fully stocked.

As we grow, we are building a team that shares this vision—one built on pride in execution, relentless customer focus, and a deep belief that small details make a big difference.

Position Summary

The General Manager is a full-time position, responsible for overseeing all operations, ensuring smooth day-to-day performance by managing staff, driving sales, and delivering excellent customer service. As the GM, you will oversee both the convenience store and the Wingfingers quick service restaurant. The GM is accountable for financial performance, operational standards, food safety, staffing, training, and compliance with company policies. The ideal candidate will lead and motivate the team, delegate responsibilities effectively, and coordinate with employees to maintain 24/7 store coverage. The GM serves as the primary decision-maker and ensures both the retail and food service areas of the business operate profitably, safely, and in line with customer expectations.

Key Responsibilities

- Recruit and hire new store employees as needed.

- Manage personnel issues and appraise job results. Recommend discipline, leading up to and including termination.

- Recommend promotions for any open opportunities

- Lead, train, and develop store employees to achieve performance goals.

- Analyze financial reports and identify opportunities to improve sales and profitability.

- Ensure product rotation and use by date checks are completed routinely to guarantee top quality products are always available.

- Control costs through waste reduction, inventory accuracy, labor management, and cash handling.

- Oversee employee scheduling to maintain proper coverage in a 24/7 environment through strategic scheduling, resource allocation, and daily task communication.

- In case of illnesses or emergencies, the GM is responsible for taking the necessary steps to cover the store, including working the shift if necessary.

- Ensure all daily tasks are carried out fully and on time to ensure completion.

- Monitor competitor activity, including fuel and product price changes, marketing promotions, employee wages, and product offerings.

- Must be available by phone at all times in case of emergencies, unless planned PTO has been scheduled and an adequate backup contact has been appointed.

- Responsible for the accuracy of all price changes and signage throughout the store.

- Ensure all administrative paperwork is completed accurately and on time.

- Maintain excellent customer service standards and resolve customer concerns.

- Manage inventory levels, vendor deliveries, product ordering and product merchandising.

- Ensure compliance with company policies, safety standards, and local/state regulations.

- Maintain regular and prompt attendance.

- Professionally interact with team members and customers.

- Create and maintain an inclusive, collaborative team culture focused on teamwork and great customer service.

- Participate in strategic initiatives and special projects as needed.

Qualifications

- High School Diploma or GED equivalent. Bachelor's degree preferred but not required.

- 18+ years old with reliable transportation.

- Flexible availability to work various shifts, including weekends and holidays, to meet business needs.

- Proven leadership in fast-paced retail environment.

- Ability to develop team members to support career growth and hit performance targets.

- Excellent communication, problem-solving abilities, organizational skills, and ability to manage multiple tasks at one time.

- Understanding of store financials and their impact on store performance.

- Employee must be able to perform essential functions of the job with or without reasonable accommodation.

Work Environment

- Fast-paced retail and food service environment.

- The kitchen is subject to high temperatures and humidity.

- Prolonged walking or standing throughout the shift.

- Substantial repetitive motion of the wrists, hands, and fingers.

- Frequent bending, climbing, reaching, pushing, pulling, and must be able to lift up to 40 lbs.

Compensation and Benefits

- $65,000-$75,000 annually and is commensurate with position, experience, and location.

- Medical and dental coverage with additional voluntary benefits including vision, life insurance, and short- and long-term disability.

- Paid Time Off (PTO) and paid holidays, subject to a 90-day waiting period.

Equal Employment Opportunity Statement

Vexxil Retail Operations is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person