Kentucky Steel

Front Desk Receptionist

LocationWinchester, KY
Job TypeFull-time
Salary$24,960

About This Job


Requirements:

An energetic personality who communicates effectively and respectfully with customers over the phone and email -good attitude / hospitality


Excellent attention to detail and organizational skills


A self-starter with strong problem-solving skills

Thrives in a team environment and treats everyone with the respect

You will play a critical role in qualifying leads, profiling prospects and customers and providing input on which campaigns generate the best leads. Working in collaboration with Building Sales Specialists, your goal is to identify and qualify opportunities for the team you support. If you think you have what it takes to join our team, we want to hear from you!


Primary Responsibilities Reception:


-Filing of paperwork

-Print labels for pricing guides to mail prospects


-Scan / Print appropriate prospect paperwork


-Organize everyday emails & facilitate to specialists

-Ability to answer calls at a (seasonal) high call volume


-Contact prospects by email & phone daily


-Professional / welcoming demeanor towards walk-in clients

-Complete customer files once all information is finalized


-Maintain cleanliness of work area

- Provide sales team with detailed call notes in the CRM (HubSpot) to ensure opportunities are understood and next steps are clearly identified

- Acquire, update and maintain contact information within the CRM (HubSpot)

Qualifications:

High School Diploma or General Education Degree (GED)

1-2 Years of relevant experience

Proficient in Microsoft Office

CRM familiarity preferred

Strong phone skills

Demonstrated ability to read, write and speak English

Comfortable multitasking and prioritizing task without guidance

Excellent interpersonal skills

Punctual with strong attendance history


Job Type: Full-time


Pay: From $12.00 per hour


Benefits:

401(k) matching

Dental insurance
Health insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Monday to Friday


Education:

High school or equivalent (Required)


Experience:

Microsoft Office: 1 year (Required)
Customer Service: 1 year (Required)


Work Location: In person


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