Executive Assistant Leadership - Investor Relations

Job Description FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About The Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

This position will be reporting to the Vice President of Investor Relations. The primary office location for this role will be in Akron, OH Headquarters and the position will be onsite.

Responsibilities Include

- Maintain a safe workplace for coworkers and the community based upon knowledge of potential hazards and industry regulations/requirements.

- Provide sophisticated organizational leadership, including calendar and travel management. Prioritize inquiries and requests, while independently troubleshooting conflicts; make decisions and recommendations to ensure effective day-to-day scheduling. Keep the senior leaders well informed of upcoming commitments and responsibilities, following up appropriately.

- Complete a broad variety of administrative tasks that facilitate the senior leader’s ability to effectively lead the organization, including collecting and preparing information for meetings, composing and preparing correspondence, designing and producing complex documents, reports, and presentations, maintaining a well-organized filing system for key materials, managing contact lists, making travel arrangements, completing expense and mileage reports, and completing special projects as assigned. Effectively manage the senior leader’s time by reading, researching, collecting and analyzing information as needed, in advance.

- Serve as the primary point of contact with other FirstEnergy executives, for internal and external stakeholders, and for external visitors, including matters of a highly confidential or critical nature. Research and prioritize before determining the appropriate course of action, referral, or response.

- Exercise judgment to reflect the senior leader’s style and organization policy. Communicate directly, on behalf of the senior leader, and respond to emails, texts, phone calls outside of normal business hours, as needed.

- Maintain discretion and confidentiality with information and materials of a sensitive or confidential nature.

- Communicate effectively and with good judgment across all levels of the organization and with external parties

- Display excellent teamwork while working with others

- Assist with other duties and responsibilities as assigned

Qualifications Include

- High school diploma or GED required

- Minimum 10 years comparable work experience required, including experience providing support to C-Suite executives

- Must pass company Support and Administrative Selection System (SASS) test

- Expert proficiency with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.); ability to design and edit graphic presentations and materials

- Excellent verbal and written communication and time management skills; proven ability to deliver high quality work that meets deadlines.

- Make appropriate, informed decisions regarding priorities and available time

- Exceptional organizational skills and impeccable attention to detail

- Must demonstrate a commitment to performance excellence

- Ability to maintain a high level of integrity and discretion in handling confidential information

- Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships

- Must demonstrate business acumen – have the ability to decipher priorities and make sound judgment calls

- High degree of professionalism and confidence with exceptional interpersonal skills to build partnerships with diverse stakeholders, including senior executives, staff, employees, community leaders, customers and other external parties

- Demonstrate exceptional teamwork skills and a collaborative approach to work

- Ability to think creatively, with a sense of urgency, and in a fast-paced environment to provide quick response , while maintaining continued focus on details

- Demonstrate the highest level of customer/client service and response

- Ability to work independently on special assignments as directed by management

- Ability to make recommendations for process improvements, as necessary

EEI Testing

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.

https://secure.eei.org/eeitests/onlineproducts/Login.aspx

Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.

Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

FirstEnergy Human Resources Team