ERP Specialist
Greater Houston
full_timeAbout This Job
At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW.
JOB DESCRIPTION:
The ERP Specialist is responsible for supporting users, training, testing, system improvement, research, and development on our Infor Cloud Suite Industrial (i.e., Syteline) system.
JOB RESPONSIBILITIES:
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Perform user setup including system access maintenance and any admin function
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Facilitate, support and deliver training, including but not limited to SRO’s, CO’s, PO’s, TO’s, JO’s, Contracts, AR/AP
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Monitor, troubleshoot, and support, ERP tickets and end users (from the beginners to experienced users)
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Develop and implement Integration & training of future acquisitions
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Serve as subject matter expert on ERP systems and processes
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Identify process improvements and system enhancement to support business needs
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Managing monthly uplift testing
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Continual User Development
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Provide support for any system compliance request such as SOX Compliance
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Auditing of transactions in the system to ensure accurately of data and reporting
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Build strong business relationships that foster a collaborative and trusting approach and partnership
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Other duties, as assigned
JOB REQUIREMENTS:
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High school diploma or work equivalent; BS/BA degree in Business Management, Computer Science (or related field) preferred.
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5+ years Infor Cloud Suite Industrial (i.e., Syteline) end-user experience
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Experience with Syteline Version 8 or higher
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Knowledge of Factory Track, Birst, IDM, Field Service Plus, Syteline CRM, Syteline Service App, Homepages, but not limited to as we improve processes and gain system knowledge
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Implementation/Integration experience, in Infor/Syteline or similar ERP Systems
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Required to work both with a team and independently
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SaaS/Cloud technical experience is not necessary but a plus
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Multi-site/Multi-Warehouse experience a must
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A strong understanding of inventory processes
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Working knowledge of Monthly Uplifts in a SaaS environment
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Creation and updating Process & Training Documents for our organization
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Maintaining/understanding of SOX compliance & reporting
+ Providing support to internal and external auditors + Running adhoc reports for clients and auditors
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Monitoring deliverables & ensuring timely completion of projects
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Project management experience preferred
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Proficient Microsoft Office (Word, Excel, and PowerPoint) skills
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Excellent communication skills (verbal and written)
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Strong attention to detail, accurate, and well organized
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Cooperative and willing to assist others and work in a team environment
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Willing to travel up to 50% including TX, WY, CO, UT, ND, MT, NM, but not limited to these states
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When not traveling, minimum of 50% of time will be in an office setting
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Must have current, valid driver’s license and acceptable record at all times
BENEFITS:
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Competitive Salary + bonus
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401(k)/ Retirement savings
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Comprehensive Benefits (medical, dental, vision, life and disability coverage)
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Career growth
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Friendly work environment
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Paid vacation/holidays
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