Dugan Production Corp

Information Technology Specialist

LocationFarmington, NM
Job Typefull_time
Salary$45,760-$45,760

About This Job

Join Our Mission to Power the Future of Energy

Named one of America’s Top Workplaces by USA Today, Dugan Production Corp. is a family-owned leader in oil and natural gas production with a proud tradition of delivering responsible, consistent energy. As we expand to become a top oil producer in the San Juan Basin, we are seeking talented, dedicated professionals who share our commitment to operational excellence, environmental stewardship, and community growth.

If you are passionate about making a meaningful impact — maximizing production while protecting the environment and supporting the well-being of your colleagues — we want to hear from you. At Dugan, you will find a long-term, stable employment opportunity with a company that values integrity, loyalty, and collaboration.

Think you might be the right fit? Please review the requirements below and see how your skills and experience align. Join us in building a brighter energy future. Apply today!


INFORMATION TECHNOLOGY SPECIALIST


Job Summary:

The Information Technology Specialist supports Dugan Production Corp.’s mission to safely and responsibly find, develop, and deliver hydrocarbons to better our community. This role provides responsive, reliable, and efficient IT services that enable employees to perform their work effectively and safely. Reporting to the Information Technology Manager, the Information Technology Specialist ensures that IT systems, hardware, and user access resources are maintained in alignment with Dugan Production Corp.’s commitment to communication, accountability, and teamwork.


Essential Duties:


Respond to user reports of malfunctioning IT hardware or software, providing timely diagnosis, troubleshooting, and repair.
Set up, update, maintain, and repair company-owned IT hardware, including printers, desktops, laptops, tablets, and smartphones.
Provide training to employees on IT systems, hardware, and software such as Microsoft Windows, Microsoft Office, and department-specific applications, promoting responsible and secure usage.
Maintain accurate inventory of all computers, peripheral equipment, and company-issued mobile devices.
Communicate with the IT Manager regarding new equipment needs, user accounts, and network resources to support team effectiveness and accountability.
Maintain and administer users, permissions, and data within field data collection and accounting systems.
Create or modify Structured Query Language (SQL) queries to retrieve or update data contained in company databases, supporting accurate and efficient data use.
Maintain and update HTML and CSS code for internal web-based utilities under IT Manager supervision.
Provide instruction and support for information security practices to protect company resources and community trust.


Required Knowledge, Skills, Abilities:


Aptitude for working with computers, mobile devices, and networking equipment
Understanding of user account management, information security principles, and data protection best practices
Ability to communicate effectively with users of all technical skill levels, demonstrating patience, respect, and professionalism
Ability to organize and prioritize work to meet deadlines
Strong commitment to teamwork, accountability, and service excellence
Integrity in handling sensitive information and company data


Education and Experience:


High school diploma or equivalent
Experience in supporting users with computer hardware, software, and mobile devices
Experience installing and troubleshooting Windows required; experience with other operating systems preferred
Familiarity with SQL, HTML, and CSS is a plus.
Proficiency in troubleshooting Windows operating systems (required); experience with Mac OS and Linux is optional
An equivalent combination of education and experience is also acceptable.


Working Conditions:


Office-based work environment
Frequent sitting; occasional standing, walking, squatting/kneeling, and bending
Constant lifting of 10 lbs. or less; occasional lifting of 11–50 lbs.
May occasionally travel between Dugan locations
Normal working hours with occasional overtime as required


Additional Information:


Pay Grade: H3
FLSA Classification: Non-Exempt
Employment Category: Regular Full-Time
Safety Sensitive Position: No
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
The Employer retains the right to change or assign other duties to this position.
Dugan Production is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.
Employment with Dugan Production Corp. is considered at will, meaning that either the company or employee may terminate the employment relationship at any time with or without cause or notice.

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