Energy Specialist/ Program Representative

The Company:

MGM Energy is a contractor specializing in HVAC, plumbing, energy conservation, and electrical services. We also participate in the Energy Saving Assistance Program sponsored by Southern California Edison, Southern California Gas Company, Southwest Gas, and Bear Valley Electric.

Job Overview:

The Energy Specialist/ Program Representative will complete assessments through an in-home audit by verifying the eligibility of all Southern California Gas Company, Southern California Edison, Southwest Gas, and Bear Valley Electric customers. The Energy Specialist/ Program Representative is expected to canvass, telemarket, and find potential customers meeting program guidelines. The Energy Specialist/ Program Representative must attend in-person or virtual appointments, self-generated or scheduled by the MGM Energy Call Center. Our Energy Specialist/Program Representative should provide outstanding customer service and communication skills.

Responsibilities and Duties

- Complete certification training or any other required training

- Perform outreach for the company’s home improvement and weatherization programs

- Ensure enrollments are submitted by the expected time

- Report to schedule appointments on time and be prepared

- Canvass door-to-door or telemarket to find potential customers

- Identify and document customer eligibility according to program guidelines

- Conduct structural in-home assessments at customers’ homes, apartments, and mobile homes

- Provide energy education and energy conservation tips to customers as required by program guidelines

- Maintain accurate customer records, files, forms, and paperwork

- Stay updated on program requirements and standards

- Maintain a positive relationship with customers, staff, and utility company representatives

- Participate in the routine meetings, workshops, and training as directed by the Program Administrator

- Responsible for the excellent image of the company while on company time

- Responsible for performing other duties/tasks assigned by the Program Administrator

Requirements:

- Must have an active California Driver’s License

- Must have an active Home Improvement Sales License

- Reliable transportation

- Must have strong communication skills

- Must have basic computer skills

- Two years of minimum experience with the Energy Savings Assistance Program

The Location:

High Desert and Antelope Area

Job Type:

Full-time

Schedule:

Monday-Friday 8:00 am - 5:00 pm

Salary:

$18.00-$20.00 per hour, PLUS PRODUCTION BONUS

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or the basis of disability.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

- 401(k)

- Employee discount

- Flexible schedule

- Paid time off

- Professional development assistance

- Referral program

- Retirement plan

Work Location: Hybrid remote in Apple Valley, CA 92307