E-Bill Maintenance Specialist

Pay: $12.25/hour + Potential for Performance-based Bonus

Schedule: Monday - Friday 8 am - 5 pm

LOCATION: Hybrid - " In office on Tuesday, Wednesday, Thursday)

Overview

Our E-bill Maintenance Specialists setup and maintain account information on utility provider websites. You are responsible to make sure all bills are accessible to team members and our automated bill processes. As you quickly solve account issues and provide access to account information, you are also creating a smoother workflow for other team members involved in the billing process. Come join a team that is dedicated to developing leaders and creating a positive work environment.

Responsibilities

As an E-bill Maintenance Specialist, you will:

- Work on utility provider websites to set up login information and paperless billing

- Maintain and remove logins that are no longer needed

- Record information related to online accounts on our Conservice database

- Find inefficient processes and create innovative solutions

- Duties, responsibilities, and activities may change or new ones may be assigned at any time

Requirements:

Qualifications

- Attention to detail

- Critical thinking to understand the “why” behind the issue

- Able to prioritize your workload to meet deadlines and clients needs

- Self-motivated

- Adaptability to solve different problems and approach different projects

- Clear and professional written and verbal communication

Education & Experience

- High school diploma