Dennis K. Burke

DISPATCHER

LocationTaunton, MA
Job TypeFull-time
Salary$62,000-$66,000

About This Job

We don't just offer a job, we offer an opportunity! Great benefits, great team environment, at a growing successful company.


Monday, Thursday, Friday 7:30-5:30pm and Saturday 4:30am-4:30pm


Job Summary:

Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work.


Primary Duties and Responsibilities

Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, and needs, using radios or telephones.
Confer with customers or supervising personnel to address questions, problems, and requests for service or equipment.
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Receive or prepare work orders.
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors using telephones or the computer.
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
Prepare daily work and run schedules.
Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
Arrange for necessary repairs to restore service and schedules.
Reading and analyzing current market conditions and product pricing to maximize cost efficiency


Education and Skills Requirements

High School Diploma, or equivalent
2+ years of prior dispatch experience
Fluent Knowledge of Microsoft Office, with familiarity of Access, or other similar database software
Able to work independently, as well as work with the Team
Ability to multi-task, prioritize and strong attention to detail are required


Physical Requirements

Able to lift up to 25 lbs. occasionally
Able to bend, stand, walk, sit
Dexterity of hands and fingers to operate a computer including keyboard, mouse, and other office equipment


Monday, Thursday, Friday 7:30-5:30pm and Saturday 4:30am-4:30pm

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