Dispatcher
Camp Hill, PA
Full-time
$41,600-$54,080About This Job
Starting at $20 - $26 per hour based on experience
In-office position located in your choice of either York, Hanover, or Camp Hill
Requirements:
•
High School Education or previous experience in dispatching preferred
•
Proficient in computer technology including Outlook, Excel, PowerPoint, and Word
•
Exemplifies and communicates the values of initiative, responsibility, caring relationships, integrity, and innovation
•
Proven skills in organizing resources and maintaining records
•
Excellent written, oral, and interpersonal communication skills
•
Able and willing to work extended hours and weekends as necessary
Responsibility + Expectations
Operational Excellence
•
Follow established routing processes to ensure that timely deliveries are being made
•
Manage Required Customer Interactions in a Timely manner
•
Maintain K-Factors, Baseloads, Monitors and Schedules in order to optimize delivery
•
Document and communicate all service-related issues
•
Develop caring relationships with our customers
•
Actively participate in continuous improvement activities
•
Communicate with drivers, customers and other departments to resolve issues in a courteous and professional manner
•
Complete any projects and other duties as assigned by Manager of Logistics
•
Maintain all Logistics inboxes/databases and respond in a timely manner
•
Promote a safe workplace and take immediate action on unsafe conditions
Continual Improvement
•
Work with Logistics Manager to set KPIs with a focus on year over year improvement
•
Work with Logistics Manager to Create SMART Goals that can be communicated throughout their departments and understood by all
•
Collaborate with team members to create Logistics best practices
Internal Meetings and Committee Memberships
•
Weekly EOS Meetings with Logistics team members
•
Weekly one on one meeting with Logistics Manager to focus on personal & professional development
Special event attendance
Authority:
•
Schedule and Dispatch any delivery according to customer needs
•
Set sequence of loading and delivery tickets to maximize efficiency
•
May not bind, approve, or execute contracts or agreements that commit Shipley to pay another party for purchases or services on behalf of the business
Relationships:
•
Reports to the Manager of Logistics
•
Internal contacts: managers and team members at all locations
•
External contacts: customers, suppliers, common carriers, and professional and community organizations
Brand: Shipley Energy
Address: 2220 Gettysburg Road Camp Hill, PA - 17011
Property Description: Keystone Oil
Property Number: 4
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