Shipley Energy

Dispatcher

York, PA

Full-time

$41,600-$54,080

About This Job

Starting at $20 - $26 per hour based on experience

In-office position located in your choice of either York, Hanover, or Camp Hill

Requirements:

•

High School Education or previous experience in dispatching preferred

•

Proficient in computer technology including Outlook, Excel, PowerPoint, and Word

•

Exemplifies and communicates the values of initiative, responsibility, caring relationships, integrity, and innovation

•

Proven skills in organizing resources and maintaining records

•

Excellent written, oral, and interpersonal communication skills

•

Able and willing to work extended hours and weekends as necessary

Responsibility + Expectations

Operational Excellence

•

Follow established routing processes to ensure that timely deliveries are being made

•

Manage Required Customer Interactions in a Timely manner

•

Maintain K-Factors, Baseloads, Monitors and Schedules in order to optimize delivery

•

Document and communicate all service-related issues

•

Develop caring relationships with our customers

•

Actively participate in continuous improvement activities

•

Communicate with drivers, customers and other departments to resolve issues in a courteous and professional manner

•

Complete any projects and other duties as assigned by Manager of Logistics

•

Maintain all Logistics inboxes/databases and respond in a timely manner

•

Promote a safe workplace and take immediate action on unsafe conditions

Continual Improvement

•

Work with Logistics Manager to set KPIs with a focus on year over year improvement

•

Work with Logistics Manager to Create SMART Goals that can be communicated throughout their departments and understood by all

•

Collaborate with team members to create Logistics best practices

Internal Meetings and Committee Memberships

•

Weekly EOS Meetings with Logistics team members

•

Weekly one on one meeting with Logistics Manager to focus on personal & professional development

Special event attendance

Authority:

•

Schedule and Dispatch any delivery according to customer needs

•

Set sequence of loading and delivery tickets to maximize efficiency

•

May not bind, approve, or execute contracts or agreements that commit Shipley to pay another party for purchases or services on behalf of the business

Relationships:

•

Reports to the Manager of Logistics

•

Internal contacts: managers and team members at all locations

•

External contacts: customers, suppliers, common carriers, and professional and community organizations

Brand: Shipley Energy

Address: 415 Norway Street York, PA - 17403

Property Description: Shipley Energy Norway St

Property Number: 1

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Dispatcher

About This Job

Requirements:

Responsibility + Expectations

Operational Excellence

Continual Improvement

Internal Meetings and Committee Memberships

Authority:

Relationships:

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