Director Wholesale Market Operations

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Oversees wholesale market operations including day-ahead market operations, congestion revenue rights auctions, and demand integration. Directs the activities of the Wholesale Markets professional team. Ensures timely and accurate operations of the day-ahead market, congestion revenue rights market, and emergency response service procurement. Develops strategies to ensure successful business continuity of market operations. Develops strategies to identify and prioritize initiatives to enhance market operations. Leads business development of initiatives that enhance the day-ahead market, congestion revenue rights market, and demand integration processes. Ensures effective collaboration in market analysis and design development, seeking consensus from internal business partners, stakeholders, and regulatory authorities. Leads team in meeting Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs). Manages and delegates tasks to ensure support of operating personnel, market participants and the Independent Market Monitor (IMM) and the Public Utilities Commission of Texas (PUCT).

Additional Job Duties

- Directs and oversees the work of the department

- Ensures timely and accurate operations of the day-ahead market, congestion revenue rights market, and emergency response service procurement

- Develops strategies to ensure successful business continuity of market operations

- Develops strategies to identify and prioritize initiatives to enhance market operations

- Leads business development of initiatives that enhance the day-ahead market, congestion revenue rights market, and demand integration processes

- Leads team in meeting Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs)

- Leads and ensures collaborative stakeholder discussions that work to achieve consensus on complex and controversial issues

- Guides and participates in the career development of all individuals within reporting structure including responding in a timely manner to personnel issues

- Supervises and manages vendors and staff in conjunction with the development of software tools and enhancements including detailing work objectives, software design, testing, training and implementation plans

- Actively participates in stakeholder and PUCT processes as an expert resource on Wholesale Markets

- Serves as an expert witness for Wholesale Market Operations issues for hearings with the Board of Directors as well as legal, regulatory, and legislative bodies

- Facilitates systems development, product implementation, certification and testing criteria and general workflow procedures with other departments and clients

- Develops and maintains an expert level of understanding of commercial activities related to the competitive energy markets in North America and abroad

- Develops a plan for Wholesale Markets that complies with internal and external audits, including but not limited to SAS-70 Audit and compliance with Sarbanes-Oxley requirements

- Participates in overseeing and managing capital projects and market operations enhancements

- Pro-actively collaborates with other internal departments as necessary in intra-departmental issues by promoting communication and information sharing between other departments

- Maintains working knowledge of ERCOT Grid Operations and their impact on commercial operations

- Maintains a current & expert knowledge of protocols, operating guides, business rules, as well as NERC & FERC Standards

- Supports projects, as necessary, to implement or modify Wholesale Market Operation Systems including future enhancements and change requests

- Prepares O&M budgets and manages within that budget

- Reviews and approves staff timesheets and leave requests

- Performs other duties as assigned

Required Experience

- Requires minimum 10 years job-related work experience and 5 years in a management or leadership role in excess of degree requirements. Minimum years of job-related experience can include time in leadership roles.

- Experience in wholesale market design, market operations, and deregulated electricity markets required

Preferred Experience

- Experience in CRR Markets, Demand Response Administration, or Day Ahead Market Operations

- Direct experience in ERCOT market or other RTO market

- Experience working in a dynamic teaming environment

- Strong communication and presentation skills across a broad range of stakeholders

- Experience supporting an experienced team

EDUCATION

- Bachelor's Degree in Economics, Business Administration, Engineering, or related discipline (Required)

- or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

- Master’s Degree in Economics, Business Administration, Engineering, or related discipline (Preferred)

WORK LOCATION – Taylor, TX:

- Employees will be required to be on-site in Taylor, TX at a minimum of 2 days per week, or more, as needed based on the business needs as determined by management

- On-site schedules are flexible or may be rotated based on business needs as determined by the Manager

- Remote work is required to be performed from your Texas residence

- Employees may opt to work on-site more than required or 100% of the time

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. ,

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range

$198,937 - $338,176