Digital Innovation Lead

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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers’ needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com.

We are currently looking for a Digital Innovation Lead for our Houston, TX office.

Position Description

The Digital Innovation Lead plays a foundational role in shaping and executing our digital transformation journey. You’ll lead the charge in designing and delivering technology-enabled solutions that improve operational efficiency, asset performance, and business agility across midstream operations. This role will work closely with engineering, operations, IT, and digital leadership to identify opportunities, define product roadmaps, and execute both strategic and tactical initiatives that drive measurable business outcomes.

The ideal candidate is a builder—someone who thrives in ambiguity, connects strategy to execution, and brings a product mindset to solving complex operational challenges. You’ll combine strong product ownership and program management skills with deep familiarity with cloud-native technologies, especially within the Amazon Web Services (AWS) ecosystem. This is a rare opportunity to help architect the digital foundation of a midstream company from the ground up.

Key Responsibilities

Strategy & Vision

- Define and execute a digital innovation roadmap aligned with organizational goals.

- Identify and evaluate emerging technologies (e.g., IoT, AI/ML, digital twins, GenAI).

- Execute smaller, high-impact initiatives as part of a broader capability roadmap.

- Apply Amazon’s “Working Backwards” methodology for larger opportunities

Program Management & Product Ownership

- Lead cross-functional digital initiatives using Agile, Waterfall, or hybrid approaches.

- Act as product owner from ideation through deployment

- Define and review acceptance criteria, ensuring readiness for design and development.

- Participate in solution ideation, design sprints, and user interviews to gather insights.

- Track ROI and performance metrics to ensure digital investments deliver value.

- Prioritize product backlog by business value and strategic alignment.

- Clearly communicate the rationale behind product decisions to align teams with business goals.

Stakeholder Engagement

- Lead executive presentations and working sessions to ensure alignment and decision-making.

- Build cross-functional coalitions across engineering, operations, IT, and vendors.

- Partner with teams to assess workflows and identify opportunities for digital optimization.

Data & Analytics

- Oversee the development of data pipelines and dashboards to monitor asset health and performance.

- Track transformation metrics and business value realization monthly.

- Benchmark internal and external best practices to inform solution design.

- Collaborate with data scientists and engineers to develop predictive models and automate decisions.

Change Management

- Implement change management strategies to achieve high adoption rates of new technologies and processes.

- Lead training and communication efforts to support digital adoption.

- Foster a culture of experimentation and continuous learning.

- Continuously validate assumptions through user feedback, data, and iterative delivery.

Required Skills, Knowledge, And Experience

- Bachelor’s or master’s degree in data science, Computer Science, Engineering, Statistics, or a related field.

- 8+ years in digital product management, innovation leadership, or midstream operations.

- Proven experience managing large-scale, cross-functional digital transformation programs.

- Ability to communicate complex technical concepts to non-technical stakeholders.

- Familiarity with enterprise-wide tech implementations (ERP, CRM, cloud migrations).

- PMP certification required; Agile/SAFe certifications preferred.

- Experience with cloud platforms, especially AWS-native architectures.

- Excellent communication, leadership, and stakeholder management skills.

Preferred Skills, Knowledge, And Experience

- Experience in midstream oil & gas or energy infrastructure.

- Strong business acumen including budgeting, ROI analysis, and compliance.

- Ability to influence without formal authority and lead multi-geography/functional teams.

- Passion for building from scratch and thriving in ambiguity.

- Familiarity with Amazon’s “Working Backwards” product development approach.

- Proven ability in process mapping and continuous improvement, delivering scalable solutions across complex operations.

Required Education

- Bachelor’s degree in data science, Computer Science, Engineering, Statistics, or related field

Preferred Education

- Master’s degree

Additional Information

Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hire.

Boardwalk Pipelines, LP is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.