Conservice

Customer Support

LocationLogan, UT
Salary$31,200-$31,200

About This Job


Pay: $15.00/hr

Location: We currently offer remote work to qualified applicants that live within 30 miles of Logan, UT, Salt Lake City, UT, and Mandan, ND. Training will be in-office with the opportunity for remote after training is completed.


Schedule: Monday-Friday 8am-5pm or 9am-6pm


Overview

This isn't your typical customer service job: our agents provide top-quality phone support by answering incoming calls in a team-based environment with no sales, no surveys, and no scripts. If you love helping people, crave variety in your work, and thrive on problem solving, then this is the place for you.


Responsibilities

As a Customer Service - Customer Service Representative, you will:

Effectively guide customers to resolution on incoming phone calls
Researching and resolving customer disputes
Maintain a high level of quality and customer service in all communications


Qualifications

Ability to listen, understand and be willing to help people with concerns
Have a willingness to use resources & critical thinking
You can explain a complex idea using clear, professional language
Highly computer literate
Majority of calls taken in English - other languages can be very helpful
Proficient with Microsoft Office
Excellent written and verbal communication


Requirements:


Education

High School diploma, GED, or equivalent

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