CUSTOMER SERVICE

Description:

Mechanical Air Conditioning is a multi-generational, 40-year old, family-owned company dedicated to providing a customer-first experience. We are committed to delivering white-glove service for our customers by providing an unmatched commitment to their comfort with the right HVAC system, service, maintenance and indoor air quality.

This position is based out of our office located at 8050 Monetary Drive, Riviera Beach, 33404.

This is not a remote position.

Schedule is typically Monday through Friday 8 AM to 5 PM, but may extend to 7 PM.

Must have weekend availability.

What we offer:

As a Customer Service Representative, you will be the frontline and first voice of our company, providing exceptional support to our clients. Your core skills in customer service, data entry, and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. You will have the opportunity to engage with a diverse customer base and drive revenue through upselling. Your relevant skills in Microsoft Office and call center operations will further enhance your ability to deliver top-notch service. Join our team and be a vital part of our customer-centric approach to business.

As a Customer Service Representative, you will:

Requirements:

Mechanical Air Conditioning Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.