Wärtsilä Corporation

Customer Support Engineer

LocationHouston, TX

About This Job


Customer Support Engineer

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.


Did you know Wärtsilä has delivered 79 GW of power plant capacity and more 125 energy storage installations in 180 countries around the world?


In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?


Job Posting Detail

Wärtsilä is leading the transition towards a 100% renewable energy future. We help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wärtsilä has delivered 73 GW of power plant capacity in 180 countries around the world, including 80 energy storage systems?

In this era of innovation and fast changing world of energy, we are constantly on the lookout for high performing, future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to take the next step?


Customer Support Engineer - Xcel Energy's Power Plant at Blue Lake Facility in Shakopee, Minnesota, and Wheaton Power Plant in Eauclaire, Wisconson.



General Responsibilities:


Assist the Customer’s Site Team in their performance of minor maintenance according to the responsibility matrix described in Appendix 2 of the Service Agreement.
Be available to participate in the Customer’s daily checks of the applicable Facility.
Upon Customer’s request, assist the Customer during the days assigned to the specific facility, while ensuring that the Facility is safe and fulfills health and safety requirements.
Be the main interface during normal working hours to Wärtslä’s technical expertise in an event of troubleshooting for the Covered Equipment.
Be available to assist with root-cause analysis and with planning and guidance on actions for emergency repairs and Unplanned Maintenance outside Contractor’s scope of Services.
Assist the Customer’s Site Team in finding, documenting, reporting, and implementing solutions agreed to by the Wärtsilä warranty team for the warranty claims under the Equipment Supply Contract. Also to participate with the customer in the warranty meetings to follow up the warranty claims process.
Assist in the development and the review of the Customer’s operational plan for the Facility and provide comments and recommendations based on the Customer’s review within thirty (30) Days from receipt.
Work with the Customer’s Site Team on Performance Improvement Proposals for the Covered Equipment, which shall be reviewed quarterly by the Contractor and the Customer.
Review the asset diagnostic exception cases raised by the Wärtsilä Expertise Centre together with the Customer’s Representative monthly.
Provide advice regarding anomalous behavior detected through Expert Insight.
Participate in daily and monthly meetings with Customer’s Site Team and Customer’s Representative to discuss support needed and to review Expertise Centre Reports and any other reports suggested by the Customer or Contractor.
Be the Customer’s contact person with the Wärtsilä Expertise Centre.


Last application date: 30/06/2025



Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.


Successful applicant must be authorized to work in the USA without sponsorship.


We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers


Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law.Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Similar Jobs

company-logo

Electrical Engineer

logo
Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Customer Support Engineer

Wärtsilä Corporation
 
Houston, TX
4 days ago
company-logo

Customer Support Specialist

Generac
Job Typefull_time
 
South Burlington, VT
10 days ago
CC

Customer Support Specialist

Carrrera Consulting Group
Job TypeFull-time
Salary
$37440 - $47840
Dallas, TX
19 days ago
company-logo

Customer Support Specialist

Champion Windows & Home Exteriors
Job TypeFull-time
 
Fenton, MO
23 days ago
company-logo

Customer Support Specialist

Tate
Job TypeFull-time
 
Red Lion, PA
29 days ago
company-logo

Customer Support Specialist

Property Soar
Job TypeFull-time
 
Charlotte, NC
about 1 month ago
company-logo

Customer Support Specialist

Tate Access Floors
Job TypeFull-time
 
Red Lion, PA
about 1 month ago
company-logo

Customer Support Specialist I

Wilcox + Flegel Oil Co.
Job Typefull_time
 
White City, OR
18 days ago
company-logo

Customer Support Manager

American Test Center
Job TypeFull-time
 
River Falls, WI
18 days ago
company-logo

Customer Support

Conservice
Salary
$31200 - $31200
Logan, UT
3 days ago
company-logo

Customer Quality Engineer

Hitachi Energy
Job Typefull_time
 
Richland, MS
13 days ago
RC

Customer Relationship Specialist

RJCL Corporation dba RNV Construction
Job TypeFull-time
Salary
$14560 - $16640
Saipan, MP
20 days ago
company-logo

Customer Support Professional

American Test Center
Job TypeFull-time
 
River Falls, WI
25 days ago
TM

Customer Care Specialist

The Meter Reading Service Corp.
Job TypePart-time, Full-time
Salary
$43680 - $52000
East Rochester, NY
2 days ago
company-logo

Customer Service Specialist

ES Solar
Job TypeFull-time
Salary
$31200 - $37440
Layton, UT
2 days ago
company-logo

Customer Care Specialist

DCC Propane, LLC
Job Typefull_time
 
Charleston, IL
6 days ago
company-logo

Customer Service Specialist

Buffalo Biodiesel Inc.
Job TypeFull-time
 
Buffalo, NY
8 days ago
company-logo

Customer Relations Specialist

Suburban Propane
Job Typefull_time
 
Glen Park, NY
8 days ago
company-logo

Customer Service Specialist

Cadence Petroleum
Job TypeFull-time
 
Mobile, AL
11 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Job TypeFull-time
 
Dallas, Texas
22 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
24 days ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
2 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
26 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
19 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
8 days ago
company-logo

Apprentice / Lineman

Saber Power Services
Job TypeFull-time
 
Rosharon, TX
29 days ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Lease Records Administrator

WEM Operating
Job TypeFull-time
 
Provo, Utah
about 2 months ago