Customer Service

Overview:

We are seeking a highly motivated and customer-oriented Rental Agent to join our team. As a Rental Agent, you will be responsible for assisting customers with their rental needs and providing exceptional service. This is a great opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication and organizational skills. This is a "Floater" position. May need to cover at a different location on different days.

Duties:

- Greet customers and assist them in selecting the appropriate rental unit

- Provide information on rental sizes and rates

- Process rental agreements and collect necessary documentation

- Address customer inquiries, concerns, and complaints in a professional manner

- Maintain accurate records of rental transactions and customer information

- Collaborate with team members to ensure smooth operations

Qualifications:

- Previous experience in sales or customer service is helpful but not necessary

- Excellent communication skills, both verbal and written

- Strong organizational skills with attention to detail

- Proficient in data entry and computer applications (e.g., Microsoft Excel)

- Ability to multitask and work efficiently in a fast-paced environment

- Professional phone etiquette and interpersonal skills

- Administrative skills for maintaining records and handling paperwork

- Multilingual abilities are a plus

- Knowledge of the local storage rental market is desirable

_Punctuality is a MUST

_Must have a valid drivers license and possess a reliable Vehicle

If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Rental Agent and contribute to our success in delivering top-notch rental experiences.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 32 per week

Benefits:

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On-the-job training

Shift:

Work Location: In person