Customer Success Manager - Application Success

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at www.clever.com.

A DAY IN THE LIFE:

Clever is looking for a Customer Success Manager to drive adoption and retention of our products with our enterprise application customers. You will manage relationships with a wide variety of EdTech organizations and application partners. You will be responsible for rapidly growing adoption and use of Clever's products and creating customer champions. You will partner closely with Product, Sales, Marketing, Partner Engineering, and other Customer Success Organization teams to drive growth, engagement and advocacy.

The ideal candidate will be passionate about building and maintaining relationships with key decision makers in organizations, ensuring exceptional service for our application partners. This role reports to the Manager of Application Success.

Drive Upsell and Adoption of Clever Products

Delight and Retain Existing Customers

Collaborate and Build Alignment

WHAT WE'RE LOOKING FOR:

Customer Success experience

Other Skills

CLEVER BENEFITS AND PERKS:

SALARY TRANSPARENCY:

The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $90,900 - $112,500. For candidates living in NYC and San Francisco, CA is between $100,000 - $123,800. All final offers are determined using multiple factors including experience and level of expertise. This position also offers a 20% bonus incentive.

Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email recruitingscam@clever.com.

If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.