Customer Service Representative

Title: Customer Service Representative Department: Service Team

Reports to: Service Manager

Main Function: This person will provide administrative support for our team quoting additional repairs. The person will be responsible for providing support for customer inquiry through scope of work completion. This includes reaching out to customers in a responsive manner, follow-up, scheduling and closing the work order, and customer assistance.

Duties and Responsibilities:

Under the general direction of the Director of Operations, the Customer Service Representative’s responsibilities include but are not limited to the following:

Skills:

Ability to communicate with co-workers and staff in an articulate, courteous, and business-like manner.

Preferred Qualifications:

· Excellent customer relationship skills are preferred.

Job Type: Full-time

Pay: $26.00 - $37.00 per hour

Expected hours: 40 per week

Benefits:

Shift:

•

Day shift

Ability to Commute:

Ability to Relocate:

Work Location: In person