Trenchless Today

Customer Service Representative

Customer Service Representative
Notice info
LocationClifton Park, NY
Job TypeFull time
Salary$41,600-$41,600
On-site
Utilities

About This Job


Customer Service Representative

On-site | Clifton Park, NY $20/hour | Full-time


Who We Are:

Trenchless Today is a pipe rehabilitation company specializing in innovative infrastructure repair. We believe that growth is not just about increasing numbers but also about creating opportunities. Over the past few years, we’ve expanded our reach, improved our processes, and welcomed top talent, all while staying true to our core values.

As a growing company, we are excited to continue this journey and are looking for passionate, driven individuals to help us shape the future. Our growth means more opportunities for career development, new challenges to tackle, and the chance to be part of a dynamic, forward thinking team.

We are looking to hire someone that has a background in Customer Service. An individual that thrives on building relationships over the phone, with strong attention to detail, organizational, and time management skills is a great candidate for this position. If you’re ready to grow with us and make an impact, we’d love to hear from you.


You’ll Thrive Here If You:

✔ Take ownership and initiative—you see a problem and solve it

✔ Enjoy helping others and go beyond the job description when needed

✔ Are known for being reliable, ethical, and accountable

✔ Move fast, stay organized, and never say “that’s not my job”

✔ Are driven, customer-focused, and know how to turn inquiries into scheduled service


This Job Isn’t for You If:

You prefer quiet, isolated work with little human interaction
You’re uncomfortable with digital tools—we’re a paperless operation!


About the Role:

As a Customer Service Representative at Trenchless Today, you’ll be the first point of contact for our customers—helping them with service information, answering questions, booking appointments, and resolving concerns efficiently and with care. This role is perfect for someone who is organized, solutions-focused, and takes pride in representing a company with professionalism and empathy.


What You'll Do:

Handle a high volume of inbound and outbound calls with professionalism* Identify customer needs and deliver effective solutions* Build strong, trusting relationships through open communication* Use internal systems to provide accurate information and document interactions* Achieve performance targets including sales goals and call handling metrics* Collaborate with team members to continuously improve customer satisfaction* Adapt to changing customer demands and priorities quickly*


What We’re Looking For:

Friendly, respectful, and patient attitude—always* Flexibility to work shifts between 5:00 AM – 9:30 PM, including weekends* At least 1 year of sales or customer support experience* Strong phone presence and excellent listening skills* Comfort with computer systems and ability to navigate software quickly* Ability to type at least 40 WPM* Strong written and verbal communication skills* Solid reading comprehension and basic math ability* Ability to multitask and adapt to different personalities and situations* Willingness to take on additional tasks as needed* Able to pass a pre-employment drug test (excluding THC) and background check* Must be legally eligible to work in the U.S.*


Perks & Benefits:

Employer paid Medical, Dental, and Vision Insurance* 401(k) with company match* Paid Time Off* Growth and Promotion Opportunities* Company Swag & Team Bonding Events*

Join a team that values integrity, hustle, and heart. Apply today and become part of the Trenchless Today team!

Trending Jobs

company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull time
 
Dallas, TX
2 months ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull time
Salary
$65000 - $65000
Dallas, TX
2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull time
 
Longview, TX
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull time
 
Lafayette, LA
4 months ago
company-logo

Business Analyst – Accounting

Permian Resources
Job TypeFull time
Salary
$110000 - $150000
The Woodlands, Texas
9 days ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull time
 
Dallas, TX
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull time
 
Houston, TX
over 1 year ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull time
 
Norman, OK
4 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
6 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull time
 
Austin, TX
3 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull time
 
Midland, TX
4 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull time
 
Pittsburgh, PA
5 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull time
 
Houston, TX
2 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

contract Landman

HPS Oil & Gas Properties
Job TypeFull time
 
Cheyenne, WY
4 months ago
company-logo

Data Analyst

River City Science Academy
Job TypeFull time
Salary
$20 - $45
Jacksonville, FL
4 months ago
company-logo

Human Resources Business Partner

Copeland
Job Typefull time
 
Lebanon, MO
13 days ago