Customer Service Representative

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, handling inquiries, and ensuring client satisfaction. This role requires strong communication skills and the ability to manage multiple tasks efficiently in a fast-paced environment. If you are passionate about helping customers and have a knack for problem-solving, we want to hear from you.

Responsibilities

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

- Provide accurate information regarding products and services to enhance customer experience.

- Handle customer complaints with empathy and professionalism, working towards effective resolutions.

- Process orders efficiently while maintaining accurate records.

- Ability to work well in a team environment.

Skills

- Excellent communication skills, both verbal and written, with strong phone etiquette.

- Experience is preferred with a focus on customer service excellence.

- Bilingual or multilingual capabilities are a plus, enhancing our ability to serve diverse clients.

Job Types: Temporary, Seasonal

Pay: $17.00 - $18.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person