Customer Service Representative
Township of Monroe, NJ
Full-time
$39,520-$43,680About This Job
Ultimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge.
Responsibilities
•
Communicating with customers by phone in an organized and timely manner.
•
Collaborating with management team to stay updated on new policies, services and products. ( Products and services training provided.)
•
Provide information about our products and services.
•
Provide sales and technical support.
•
Troubleshoot and resolve product issues.
•
Offer support and solutions to customers in accordance with the company's customer service policies.
Qualifications
•
Experience with plumbing products and services - preferred but not required.
•
Must have 2 years of experience in sales and customer service focusing on a consultative sales approach.
•
Strong organizational and multi-tasking skills.
•
Must have excellent communication skills.
•
Knowledge of MS Office Suite
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
•
401(k)
•
Dental insurance
•
Health insurance
•
Paid time off
•
Vision insurance
Shift:
•
8 hour shift
•
Day shift
•
Morning shift
Ability to Commute:
•
Monroe Township, NJ 08831 (Preferred)
Ability to Relocate:
•
Monroe Township, NJ 08831: Relocate before starting work (Preferred)
Work Location: In person
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