Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills and the ability to handle various customer interactions effectively.
Responsibilities
•Respond to customer inquiries via phone, email, and chat in a timely manner.
•Provide accurate information regarding products and services.
•Handle outbound calling to follow up on customer feedback and satisfaction.
•Maintain detailed records of customer interactions and transactions.
•Collaborate with team members to resolve complex issues and improve service quality.
•Uphold company policies and procedures while ensuring a high level of customer satisfaction.
Skills
•Strong communication skills with the ability to articulate information clearly.
•Proficiency in customer service practices and principles.
•Multilingual or bilingual capabilities are highly desirable.
•Experience in sales or outbound calling is a plus.
•Excellent phone etiquette and interpersonal skills.
•Ability to work effectively in an office environment while managing multiple tasks.
•Strong problem-solving skills with a focus on customer support.
Join us in delivering outstanding service to our customers while growing your career in a supportive environment!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
Shift:
Ability to Commute:
•Las Vegas, NV 89118 (Required)
Work Location: In person