5C

57 Concrete LLC

Customer Service Representative

Mission, TX

Full-time

$20,800-$31,200

About This Job

At 57 Concrete LLC, a leading ready-mix concrete distribution company, We are looking for a Customer Service Representative who will be the first point of contact between our clients and visitors, providing excellent customer service and administrative support; This person needs to be organized, friendly and professional.

Responsibilities:

•

Handle customer interactions via phone, email, chat, or in-person.

•

Ability to work under pressure and handle high-volume tasks effectively.

•

Provide accurate information about products and services.

•

Resolve customer complaints, issues, or concerns in a friendly and effective manner.

•

Manage product requests, returns, or exchanges, ensuring company policies are followed.

•

Record customer interactions in the appropriate system.

•

Collaborate with other departments to resolve issues or improve processes.

•

Stay updated on products, services, and company policies.

•

Provide exceptional customer service and foster positive customer relationships.

Requirements:

•

Previous experience in a similar position (minimum 1 year preferred).

•

Bilingual

•

Proficiency in MS Office

•

Excellent written and verbal communication skills

•

Excellent organizational and time management skills

•

Ability to work independently and as part of a team.

•

Positive attitude and outstanding interpersonal skills.

•

Ability to solve problems efficiently and promptly.

•

Knowledge of computer tools and customer management systems.

Benefits

•

Full-time & Competitive Pay

•

Paid Time Off

•

Excellent Work Environment & Growth opportunity.

•

Immediate Hiring

•

Opportunities for career growth within the company.

Schedule

•

Monday to Saturday

•

Flexible Hours depending on work volume, with shifts ranging from 8:00 AM to 6:00 PM.

If you are looking for an exciting challenge in a dynamic and growing company, send your resume and join our team!

Tipo de puesto: Tiempo completo

Sueldo: $10.00 - $15.00 la hora

Horas previstas: 40 por semana

Lugar de trabajo: Empleo presencial

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