Piranha Fabrication

Customer Service Representative- Manufacturing

LocationBelvidere, IL
Job TypeFull-time
Salary$45,760-$52,000

About This Job

Job Summary

Are you looking for a new career in 2025? A place you can grow?

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, ensuring their needs are met efficiently and effectively. This role requires strong communication skills, a positive attitude, and the ability to handle various customer inquiries while maintaining professionalism.


Duties

Assist incoming customer calls, emails and chats.

Interpret machine records, manuals & prints for accurate quoting of OEM Aftermarket replacement parts and up sales.
Efficiently & accurately enter customer estimates, orders & returns for both consumer & service departments
Follow up with customers on estimates and orders to ensure customer satisfaction.
Up sell add-on products for machine parts being quoted
Effectively communicate across internal departments
Participate in weekly meetings to enhance department proficiencies


Skills

Interpersonal and customer service skills to ensure positive interactions with customers & be able to handle complaints in a mature manner
Quick Learner / Good Memory
Quick & effective analytical and problem-solving skills to diagnose problems and recommend best solutions
Patience and active listening
Strong Computer Skills
Time Management & Organizational Skills
Creative Initiative & Emotional Intelligence
Clear communication skills, comprehensive knowledge about the products or services
Ability to work well independently and with a team/group
Strong work ethic & sales knowledge

ERP knowledge of Syteline 10 preferred. Required Education and Experience – anassociate degree in a business area, or equivalent experience. Minimum of 2 years in a manufacturing sales support customer service role. CRM Experience is a plus.

Join us in delivering exceptional customer experiences while growing your career in a supportive environment!


Job Type: Full-time


Pay: $22.00 - $25.00 per hour


Expected hours: 40 per week


Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance


Shift:


Day shift


Work Location: In person


Similar Jobs

company-logo

Customer Service Representative - Construction

Gallagher Asphalt
 
IL
20 days ago
EC

Customer Service Representative

Engineered Components Company
Job TypeFull-time
Salary
$31200 - $35360
Fairfax, IA
4 days ago
company-logo

Customer Service Representative

Grand Strand Water and Sewer Authority
Job TypeFull-time
Salary
$37440 - $60320
Conway, SC
4 days ago
company-logo

Customer Service Representative

COUNCIL BLUFFS WATER WORKS
Job TypeFull-time
Salary
$39520 - $45760
Council Bluffs, IA
4 days ago
company-logo

Customer Service Representative

BRT Extrusions Inc.
Job Typefull_time
 
Niles, OH
4 days ago
company-logo

Customer Service Representative

The Retention Group
Job TypeFull-time
Salary
$54000 - $66000
Santa Ana, CA
5 days ago
company-logo

Customer Service Representative

American Iron & Metal
Job TypeFull-time
 
El Paso, TX
5 days ago
company-logo

Customer Service Representative

NorthWestern Energy
Job Typepart_time
 
Montana, United States
6 days ago
company-logo

Customer Service Representative

Efficient Home Services of Florida
Job TypeFull-time
 
Saint Petersburg, FL
6 days ago
AP

Customer Service Representative

Aqua Pro Water Systems
Job TypeFull-time
Salary
$35360 - $39520
Panama City Beach, FL
6 days ago
BF

Customer Service Representative

Blue Flame Gas Co. Inc.
Job TypeFull-time
Salary
$41600 - $47840
Hoosick Falls, NY
6 days ago
company-logo

Customer Service Representative

Petro Home Services
Job TypeFull-time
Salary
$41600 - $41600
Maspeth, NY
6 days ago
company-logo

Customer Service Representative

MFA Oil Company
Job Typefull_time
 
Fulton, MO
7 days ago
company-logo

Customer Service Representative

British Steel
Job Typefull_time
 
Naperville, IL
10 days ago
FA

Customer Service Representative

Fast Air Jet Centre
Job TypeFull-time
 
Winnipeg, MB
10 days ago
company-logo

Customer Service Representative

Suncor Stainless / Atlantis Rail
Job TypeFull-time
Salary
$39520 - $43680
Plymouth, MA
10 days ago
company-logo

Customer Service Representative

PTM Solar
Job TypeFull-time
Salary
$54000 - $102000
Portland, ME
10 days ago
company-logo

Customer Service Representative

Zia Natural Gas Company
Job TypeFull-time
 
Las Cruces, NM
11 days ago
company-logo

Customer Service Representative

Wisconsin Public Service
Job Typefull_time
 
Green Bay, WI
11 days ago
company-logo

Customer Service Representative

Vulcan Materials Company
Job TypeFull-time
 
Atlanta, GA
12 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
26 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Job TypeFull-time
 
Dallas, Texas
17 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
27 days ago
DM

Apprentice Lineman

Delta Montrose Electric Association
Job TypeFull-time
 
Montrose, CO
about 1 month ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
19 days ago
company-logo

Apprentice Lineman

Southern Pine Electric
Job TypeFull-time
 
Brandon, MS
about 1 month ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
2 months ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
21 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
14 days ago
PS

Screen Printing Operator

Providence screen printing
Job TypePart-time
Salary
$39520 - $41600
East Providence, RI
26 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
3 days ago
company-logo

Lease Records Administrator

WEM Operating
Job TypeFull-time
 
Provo, Utah
about 2 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago