Customer Service Representative (General Clerk I)

Apply by: May 21 | First review begins May 22

Job Title: General Clerk I (Customer Service Representative)

Job Type: Union/ Regular Full-Time

Modern Electric Water Company (Modern) is a customer owned, not-for profit corporation, engaged in providing high quality, economical electric and water utility services for the benefit of residents and businesses in the Spokane Valley.

Modern is searching to fill the position of General Clerk I. The General Clerk I is responsible for providing effective customer service for all internal and external customers by using excellent knowledge of company services and programs as well as communicating effectively with team members within the customer service department. Duties include answering customer inquiries, document management, accurately handling, processing, and posting customer payments, updating customer accounts and processing service orders to establish or discontinue utility service.

A position description with minimum job qualifications, and an application for employment, are provided on Modern Electric Water Company’s website: https://www.modernelectricwater.com/about-us/careers/

Work Environment

How to Apply

If you wish to apply for the General Clerk I position, please submit application materials electronically, in person, or by mail to Modern Electric Water Company, Attn: Human Resources, P.O. Box 14008, Spokane Valley, WA 99214. Your application will not be reviewed if these items are missing or incomplete. The following application materials are required:

Employees desiring consideration for the vacant position please submit the items listed above by May 21. Modern will not be obligated to accept or otherwise consider a request from an employee who has not completed and submitted the appropriate documents within the posting timeframe.

Education & Training Qualification Requirements

Benefits & Total Rewards

Modern Electric Water Company provides a comprehensive package that includes compensation, benefits, retirement plans, and employee development. We have a variety of programs and options to fit your needs, including:

Additional Requirements:

Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including potential background check and preplacement drug screening.

Modern Electric Water Company’s Commitment to Equal Opportunity

Modern Electric Water Company does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or related condition (including breastfeeding), or any other basis protected by law. Employment at Modern is based solely on a person's merit and qualifications directly related to professional competence.

Modern Electric Water Company is committed to providing access and reasonable accommodation for qualified individuals with disabilities in the job application, interview process and to perform the essential functions of the job whenever possible. For more information or to request disability accommodation in the application process and/or interview process please contact Human Resources at 509-928-4540.

This announcement is meant only as a general descriptive recruitment guide. It does not constitute either an expressed or implied contract and is not a complete description of the job.

Please note: This is a union-represented position covered by the terms of a collective bargaining agreement.

Job Type: Full-time

Pay: $22.07 - $30.52 per hour

Expected hours: 40 per week

Benefits:

Schedule:

Ability to Commute:

Ability to Relocate:

Work Location: In person