CTS Engineering, Inc.

Customer Service Rep and Clerk

LocationFort Lauderdale, FL
Job TypePart-time
Salary$33,280-$37,440

About This Job


Customer Service/Clerk - Fort Lauderdale


Job Description

We are seeking highly motivated, hard workers who love people. If selected, your main responsibility will be to receive and process online inquiries and inbound calls to help members of the public with finding the most efficient and environmentally friendly ways to get to work. Don’t worry, when we finish training you (paid training), you will be an expert at it. You will be working under minimal supervision within flexible schedules carrying out the following activities with excellence:

Receiving and processing online requests and in-bound phone calls
Answering questions regarding transportation services
Making suggestions based on the individual's needs
Processing registrations and entering information into a computer database
Returning phone calls, emails and US mail
Other duties, as assigned


Requirements

Organized, ability to effectively multi-task
Excellent communication skills
Pleasant, helpful demeanor
Ability to work in a team setting (team player)
Thorough understanding of MS Windows and MS Office
Ability to thrive in a fast-paced environment
Willingness to learn and share knowledge
Integrity


Minimum Qualifications

High school diploma or equivalent
Bilingual (Spanish) preferred


Job Type: Part-time


Pay: $16.50 - $18.50 per hour


Benefits:


Flexible schedule


Shift:

Day shift
No nights


Application Question(s):

Morning shift (8AM to Noon) is available, but the Afternoon shift (Noon to 6PM) is required. Are you able to work Monday - Friday from Noon to 6PM?


Ability to Commute:

Fort Lauderdale, FL 33309 (Required)


Ability to Relocate:

Fort Lauderdale, FL 33309: Relocate before starting work (Preferred)


Work Location: In person

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