About This Job
Company Overview
Compression Source specializes in the oil and gas industry by buying and selling used compressors, pumps, and engines. We also operate a machine shop dedicated to compressor valve repair, ensuring our clients receive top-notch service and quality products.
Summary
We are seeking a Customer Service Representative to join our team at Compression Source. In this role, you will be the first point of contact for our customers, providing exceptional support and service while contributing to our mission of delivering high-quality products in the oil and gas sector.
Responsibilities
•Respond to customer inquiries via phone and email with professionalism and courtesy.
•Provide information about products and services to assist customers in their purchasing decisions.
•Process orders accurately and efficiently while maintaining detailed records.
•Handle customer complaints with empathy and resolve issues promptly.
•Collaborate with team members to enhance customer satisfaction and improve service delivery.
•Assist with data entry tasks related to customer interactions and transactions.
Requirements
•Proven experience in customer service or a related field is preferred.
•Excellent phone etiquette and strong communication skills.
•Ability to handle multiple tasks efficiently in a fast-paced environment.
•Basic computer skills for data entry and order processing.
•Multilingual abilities are a plus but not required.
If you are passionate about providing outstanding customer service in a dynamic industry, we invite you to apply today and become a vital part of the Compression Source team!
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Work Location: In person