Customer Service Representative

Are you highly motivated and looking for a well-paid, consistent and stable work?

CEMCO is recognized as the largest manufacturer of steel framing and metal lath in the Western United States. With over 60 state-of-the-art roll formers, CEMCO is able to handle any small and large construction projects.

CEMCO offers competitive salary, stability, and an excellent array of benefits. If you’re interested in joining a team that is dedicated to your development and safety-look no further! We are currently looking for a Customer Service Representative.

DUTIES

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED) and 1-year related experience and/or training; or equivalent combination of education and experience. Must have computer knowledge, Word, Excel, and a high speed of data entry with high accuracy.

SKILLS

Language: Ability to communicate effectively verbally and in writing. Ability to interact with employees, customers, and vendors in a professional manner. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Computer: Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Reasoning: Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division. Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.

Other: Attention to detail and organizational skills are necessary. Ability to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand, walk, and sit. The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually low to moderate.

SCHEDULE