Customer Contract Manager

Job Ref

659

Location

Arlington, Virginia

Salary

Competitive

Job Type

Permanent, Uncategorised

Function

Other Area(s)

Role

Uncategorised

Join us at Urenco USA (UUSA), where we're leading the way in nuclear energy innovation. Our state-of-the-art facility located in Eunice, NM, is the only large-scale uranium enrichment facility in North America. We are actively looking for individuals who are ready to work collaboratively on-site in Eunice, NM, and we're pleased to offer relocation support to help make this opportunity accessible to talented individuals like you. Come be a part of the future of clean energy.

Summary of Responsibilities

- Management and delivery of Urenco group sales contracts with North American utility customers valued at over $1b annually, as well as other customers as allocated by the Head of Contract Management

- Working with external customers, sales managers and the production and logistics teams to optimize the contracts, minimize risk and maximize value to the company while delivering customer satisfaction.

- Help support and develop long term business relations with existing and future customers (some travel required)

- Maintaining contract data and timely reporting to internal stakeholders to inform demand, revenue and cash planning

- Writing customer communications related to contract management as well as creating contract summaries for internal executive stakeholders

Education and Experience

- Bachelor’s degree

- 10+ years’ experience

- Knowledge of delivery management and logistics (high value goods and regulated supply chains) desirable.

- Experience working with SAP

- Experience writing formal customer communication

- Significant knowledge of commercial and business practices to manage contracts

Job Details

- Work Location: Arlington, VA

- Work Schedule: Core business hours are from 8am to 5pm with flexibility to work with stakeholders in other time zones

- Travel Required: 10% of the time or less as required

- Security Clearance Requirement: CAA Access and a L level security clearance.

- Work Environment: In-office position operating in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets etc.

Primary Functions

Contracts Management:

- Responsible for managing Urenco’s performance of allocated contracts. Operationalize Urenco’s orderbook by managing the entire “order to cash” process, following contractual notices from your designated utility customers.

Delivery Management:

- Oversight of client owned uranium assets, responsible for ensuring lead time and holding account limits are adhered to.

- Management of requirements for physical customer deliveries, coordinating production site and central teams along with external counterparties to ensure timelines are met. Includes export controls and other regulatory requirements, as well as management of client owned transport equipment on site for designated customers.

Relationship Management and Sales Team Partnering:

- Development and management of good relationships with designated utility customers in support of the designated sales manager.

- Partnering with the sales managers to identify solutions to commercial challenges, and supporting review of draft contracts. Primary customer contact for operational matters.

Interface Management:

- Manage process interfaces and handoffs with the Sales, Uranium Asset Management, Commercial Intelligence, Planning, Transport, Risk, Legal, Treasury, Tax, Accounting, and Site Logistics teams.

Systems, tools and reporting:

- Prepare and maintain contract summaries, revenue reports (as required), SAP data (sales order management, customer master data and contract master data sign off), Power BI interfaces and dashboards.

- Manage customer feedback and customer complaints in Prevent.

- Support other contract management processes as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.*

Benefits

We offer competitive compensation and benefits including but not limited to 401K matching, medical and dental benefits, paid monthly parking, as well as a monthly wellness stipend.

Please note that we continually evaluate our plans and make adjustments as necessary to meet market and business requirements.*

Compensation $130383 - $162979 / year dependent on candidate.

About the company

Urenco is an international supplier of enrichment services and fuel cycle products for the civil nuclear industry, serving utility customers worldwide who provide low carbon electricity through nuclear generation.

We supply uranium enrichment services and fuel cycle products to more than 50 customers in 20 countries. Our global reach and diversity of supply means we are well placed to meet the needs of our customers around the world and we pride ourselves on the quality, flexibility and reliability of our services. We are currently working towards providing support to our customers to fuel nuclear new builds, including the next generation of reactors.

Urenco provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Urenco encourages minorities, females, veterans and persons with disabilities to apply. Urenco supports a drug free environment.

If reasonable accommodation is needed to participate in the job application, interview process, and/or to perform essential job functions, please contact UUSA HR at HRUUSA@urenco.com. Please do not send job applications directly to this email address.

If you are already an employee of Urenco USA and are interested in applying for another job within the company, please apply and upload a completed Internal Candidate Application form (HR-2-3000-15-F-2), and your resume to the internal career portal.

Enrich your future! URENCO | Human Resources | HRUUSA@urenco.com

# How to Apply

Urenco is committed to encouraging equality and diversity within our workforce. Are you enthusiastic about this position and you don't meet every single requirement? The real fit for a job is not always in your current experience or education. We are striving towards strong, diverse and complementary teams, in an inclusive and authentic workplace. So if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You might be just the right candidate for this or other roles and we would like to meet you!