Customer Affairs Intern

Overview:

The Philadelphia Gas Works (PGW) is the largest municipally-owned gas utility in the nation, supplying gas service in the City of Philadelphia to over 500,000 customers. From its humble beginnings in 1836, PGW has grown into the large, modern facility that exists today. As one of the nation's leading natural gas providers, PGW prides itself on stability and continual growth. PGW is dedicated to becoming the Greenest Natural Gas Delivery Company in the region.

The PGW Internship Program is designed for students currently enrolled FULL-TIME at an accredited college or university with a sophomore classification or above ONLY.

If you are not a full-time student, please refer to our other current employment opportunities.

Responsibilities:

- Support current outreach methods and research projects on low-income program participation

- Leverage data to make impactful decisions within PGW low-income programs and grants

- Assist customer affairs team in regulatory low-income customer reporting and transmittals

- Work internally to maintain data updates in tracking files

- Contribute ideas and propose solutions to improving current outreach and program effectiveness

Qualifications:

- Currently enrolled in a Bachelor’s degree in Business Administration, Public Policy, Economics, Psychology, or other related field of study

- Proficient in Microsoft Suite

- Knowledgeable or willing to learn advanced Microsoft Excel Functions

- Verbal and written communication skills with the ability to communicate with coworkers

- Organizational skills with the ability to handle multiple tasks

- Problem-solving and analytical skills with ability to develop creative solutions

- Must be able to commit 15-20 hours to the program