Coordinator, PCM (Parts Coordination Management)

Coordinator, PCM (Parts Coordination Management)

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

The Coordinator, PCM (Parts Coordination Management) is accountable for processing internal and external customer’s spare parts requests in a timely and high-quality manner aligned with customer’s expectations.

This is a 12-month temporary position with a hybrid work arrangement, requiring presence in the office two times per week.

This position is overtime eligible. While overtime is infrequent, candidates should be prepared to work beyond regular hours when necessary to meet business demands.

What you will be doing:

- As a PCM Coordinator, you will focus on these responsibilities:

- Act as a contact for spare parts quotations, orders, deliveries and non-conformities.

- Act as a link between customer and the various departments involved in the spare part delivery process.

- Handle and coordinate quotes and orders according to working procedures, guidelines and local requirements.

- Ensure highest level of quality and response time for quotes and orders.

- Ensure correct customer master data and handling instructions are used when processing quotations and orders.

- Actively follow-up the order book with the sales team.

- Liaise with Sales about the content and terms of the offerings.

- Follow-up and communicate parts deliveries information accordingly in a timely manner to customers.

- Follow-up with internal stakeholders on quotations and deliveries according to agreed process.

- When needed off hour support for spare parts (24 hr service).

- If assigned an expertise role, ensure the transfer of knowledge within the teams and escalate issues that may arise.

Development Responsibilities:

- Develop well-working relationships with customer counterparts.

- Develop in-depth customer understanding and propose way of working improvements.

- Create and foster a positive work environment.

Professional Skills:

- Understand the customers business.

- Understanding corporate strategy and vision.

- Wartsila parts order processes.

- Identifying needs and problems.

- Spare parts material info knowledge.

- Inco-terms.

Required qualifications:

- B.S.C or 2-3 years’ experience in Supply Chain Management field.

Last application date: 19/08/2025

Successful applicants must be authorized to work in Canada without sponsorship.

For applicants that reside in BC, the annual salary wage range is $63,000 CAD - $70,000 CAD.

The starting salary for this position would be determined with consideration of the successful candidate’s relevant education, individual skill set, level of experience applicable to the role they are being offered and consideration of internal equity.

Wartsila Canada offer a generous benefit package, including but not limited to; extended medical & dental coverage, RRSP matching (employer contribution up to 7% of salary), 4 weeks of vacation (increases based on years of service with Wartsila) and 5 paid personal days per year.

Wartsila is committ ed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, Indigenous persons, and persons with disabilities.

If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Effective April 2025, Wartsila companies in Canada have implemented a new hybrid work model. Most employees who live within 60 kilometres of an office will work 2 days per week in office. This model will provide our employees the flexibility of working from home, while also providing the benefits of in-person collaboration twice a week. We will be happy to provide more information during your interview pro

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.