ONEOK

Communications Consultant III - Communications

Tulsa, OK

Full-time

$84,000-$126,000

About This Job

#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused.

JOB SUMMARY

ONEOK Corporate Communications is seeking an internal communications consultant who is passionate about developing communications solutions that inform, engage and connect ONEOK’s 6,000-plus employees. This is an opportunity to learn and develop in a fast-paced environment with a top-notch communications team at a company that truly values communications, employee engagement and culture.

The ideal candidate has experience in internal/employee communications, corporate communications and/or large organizations that have diverse populations. This is a hybrid position that can be based in Tulsa, Oklahoma, or Dallas, Texas.

Key Responsibilities

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Develop and execute strategic communications plans that support internal business partner priorities and align with ONEOK’s companywide strategic objectives, culture and brand.

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Build and maintain relationships with various internal business partners, understanding their needs and serving as a trusted advisor and liaison on behalf of Corporate Communications. Conduct regular check-in meetings and manage requests from these internal business partners, determining best ways to accomplish shared goals.

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Develop and execute communications campaigns that accomplish goals and drive value within the organization, while reaching employees across multiple states, in both corporate and field positions.

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Research, write and edit communications, including intranet stories, email newsletters, presentations, town halls, signage, web copy, brochures and mailers, creating inspirational, influential and informational communications that are clear, concise and aligned with company brand and goals.

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Coordinate with Corporate Communications team members to maintain editorial calendar and other planning tools, ensuring communications deadlines are met.

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Utilize analytics and employee feedback to measure reach, engagement and behavior change, turning insights into actionable improvements for future communications campaign success.

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Adhere to ONEOK messaging and branding in all communications to build advocacy with employees.

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Develop visually engaging internal materials, such as digital signage or simple graphics, in partnership with agency partners or independently, when appropriate.

Requirements

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Minimum of five years in communications with internal/employee or corporate communications experience preferred; experience in oil and gas, midstream or similar industry is a plus.

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Familiarity with basic graphic design tools (e.g., Adobe Acrobat, PowerPoint) and visual storytelling principles is preferred. Ability to develop or edit simple visuals that support message clarity and engagement is a plus.

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Proficiency with Microsoft Office, including SharePoint, Word, PowerPoint, etc.

Key Competencies and Expectations

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Communication Skills: Ability to research, create and deploy content, using excellent written, verbal and presentation skills, with a focus on clarity and impact and strong understanding of AP Stylebook.

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Collaboration: Strong interpersonal skills that enable effective collaboration with multiple stakeholders, and the ability to secure buy-in through multiple layers of approvals; skilled at working collaboratively, building strong relationships and maintaining a positive attitude toward helping team members and internal business partners.

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Reliability & Trust: Proven ability to represent the Corporate Communications function, with a bias toward action and always acting with integrity.

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Attention to Detail: Meticulous attention to grammar, brand compliance and quality assurance.

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Agility & Adaptability: Ability to thrive in a fast-paced environment, manage ambiguity and pivot as priorities change to achieve outcomes.

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Project Management Skills: Strong project management skills with the ability to manage multiple priorities, deadlines and stakeholders in a fast-paced environment, ensuring all deliverables are completed on time and to a standard of excellence.

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Problem Solving: Commitment to identifying potential roadblocks and developing ways to mitigate, as well as keeping leadership informed of progress in responding to issues quickly and effectively.

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Knowledge & Awareness: Commitment to continuous learning of industry and communications best practices, developments and trends.

Job Profile Summary

Oversees, develops and implements strategic digital communication initiatives and/or programs to achieve business objectives for internal and external audiences.

Essential Functions and Responsibilities

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Utilize existing digital communications channels to relay corporate information including but not limited to Internet, intranet, social media, broadcast television and webcasts. Make recommendations for improvement on existing practices and analyze and recommend new mediums and communications opportunities

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Ensure internal and external online communications comply with corporate policies and guidelines. Complete periodic review and update as appropriate of the Social Computing Policy and related guidelines to make certain they address current needs based on the social media best practices, corporate security, and legal requirements

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Ensure online standards are applied; messages and choice of communication channels are consistent and appropriate to the audience and will drive desired outcomes and behaviors. Utilize data including but not limited to Internet and intranet analytics, user demographics, user feedback, best practices, social media analytics and research to support and improve use of existing emerging technologies

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Oversee assignment and production of news releases and feature stories for company publications, and audiovisual and video presentations for internal and external audiences; calculate spacing and layout requirements in design of publications; develop and monitor budget process related to production of internal publications, electronic communications, annual report and media plan

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Provide guidance and support to executives, managers and employees with communication-related activities

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Develop, implement, train others and use appropriate digital communication channels to meet internal client requirements and to reach specific audiences

Education

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Bachelor's Degree in communications, journalism, other related field, or equivalent experience and the following job-related functions:

Work Experience

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Experience identifying, researching and analyzing trends

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Experience in use and function of office equipment including microcomputers and applicable software

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Experience reading, interpreting, and disseminating information from periodicals, journals, publications, legal documents, financial statements, manuals, and internal communications

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Experience in creating, editing, researching and managing production of audiovisual presentations, digital media, and correspondence

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Experience interacting, critiquing, guiding, directing and communicating effectively

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Experience in use and function of production equipment including but not limited to: audio/video recording equipment, lighting and digital cameras

Knowledge, Skills and Abilities

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Knowledge of: digital communications tools and opportunities including but not limited to Internet, intranet, streaming video, web collaboration, video and broadcast production and related software

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Knowledge of: various communications and graphics software and related applications, including but not limited to: Adobe Creative Suite (Photoshop, InDesign, Acrobat, Premier Pro and Audition), SharePoint, Microsoft Office, Content Management Systems, Twitter, Facebook, LinkedIn and YouTube platforms

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Ability to: communicate and/or exchange written and verbal information and instructions; conduct oral presentations

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Ability to: apply math and algebra

Licenses and Certifications

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None required

Strength Factor Rating - Physical Demands/Requirements

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Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

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Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

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Walking: Moving about on foot (Frequently)

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Sitting: Remaining in a seated position (Constantly)

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Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

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Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

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Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

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Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

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Climbing: Ladders, Stairs (Occasionally)

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Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

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Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

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Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

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Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

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Crawling: Moving about on the hands and arms in any direction (Occasionally)

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Reaching: Extending hands and arms in any direction (Constantly)

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Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

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Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

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Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

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Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

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Hearing: Perceiving the nature of sound by the ear (Frequently)

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Tasting/Smelling: (Occasionally)

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Near Vision: Clarity of vision at 20 inches or less (Constantly)

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Far Vision: Clarity of vision at 20 feet for more (Frequently)

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Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

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Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

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Employee is subject to inside environmental conditions

Working Conditions

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Well lighted, climate controlled areas (Constantly)

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Frequent repetitive motion (Constantly)

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CRT (Computer Monitor(s)) (Constantly)

Travel

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None required

Driving

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Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.

ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.

#LI-Hybrid

Expected Salary Range

$84,000.00 - $126,000.00