BC Hydro

Communications and Marketing Manager

LocationSurrey, BC
Job TypeFull-time

About This Job


A workplace powered by you

Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions,

specialised testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global

reputation for delivering transformative solutions in both the electric power industry as well as the transport sector. A clean

future will be driven by electric and hydrogen power, and we will help get there.

We are always guided by our values as a global clean-technology and engineering company:

Safety: This top everything. We do our work safely or we do not do it at all.

Challenges: We ready ourselves for the hardest challenges – through attaining accreditations, developing industry-

leading innovative products & services, investing in our labs, hiring great people, and making them better.

Diverse Teams: We are strongest together and capitalize on our varied attributes – together we are more than the


sum of parts.

Our Customers: Customers fuel this company and we constantly work with them to earn and retain their trust and

loyalty. We expect that our customers hold us accountable to our commitments.

Excellence: Striving for excellence, acting with integrity, and having the highest standards in quality are core to


what we do.


Communications and Marketing Manager


Number of positions: 1 Job Location:


Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Resident


Annual salary: $87,720 – 110,940.00


What you'll do

The Communications and Marketing Manager will play an important role in the development and execution of Powertech’s

marketing, branding, and communications objectives and goals. We are looking for a hands-on Manager who can

implement multi-channel marketing campaigns and articulate Powertech’s expertise in performance/type testing, modelling

and studies, and consulting services for the electric utility, OEM, industrial, and clean energy industries.

In this Management Entry role, you will develop and implement an effective, end-to-end marketing and communications

strategy that will improve Powertech’s position in existing and emerging markets. This is ideal for a result-driven Marketing

professional who can move quickly from planning to execution and agile in adapting to commercial business requirements.

Marketing

Lead and deliver a compelling and creative marketing campaign that will elevate and promote Powertech’s brand,


technical services and reputation.

Design and execute multi-channel marketing projects which are aligned with business objectives and global market


expansion.

Perform market research, monitor industry and competitor trends to determine market opportunities, requirements and

results. Implement data-driven marketing initiatives to support revenue growth.

Actively plan and participate in conferences and industry forums, representing Powertech’s interests professionally and

positively.

Communications, Social Media & Digital Presence

Provide expert advice on corporate internal and externals communications. Collaborate with senior leaders on

communication initiatives that will articulate our company goals, including leadership updates, change and organizational

announcements and messages that will enhance employee engagement.

Provide oversight on Powertech’s webpage, digital communications and social media platforms ensuring content that

engages with industry experts, customers and our employees.

Develop and manage a LinkedIn strategy to increase engagement and brand credibility.

Oversee daily social media management, including content planning, posting, and audience interaction.


Customer Engagement

Utilize CRM tools to track customer interactions and improve customer engagement strategies. Implement initiatives to


improve customer retention and long-term business relationships

Administer and analyze the customer satisfaction data, maximize response rate, and generate customer satisfaction

reports that will provide business leaders with customer, market, and marketing channel related insights

Manage small marketing communications team including professional goal setting, performance planning and empowering


members to achieve team success


Analytics, Optimization & Budget Management

Monitor and analyze marketing performance metrics to refine strategies and maximize ROI
Manage marketing budgets efficiently, ensuring resources are allocated to high-impact initiatives
Execute Customer Relationship Management (CRM) strategies to improve customer service, enhance customer retention


and business and headcount efficiencies


What you bring

Bachelor’s degree in marketing, Business, Communications, or a related field (Master’s preferred but not required). A

combination of education and relevant experience will be considered.

Minimum of six (6) years progressive Marketing/ Communications experience, preferably in an engineering or technical

service-related market.

Demonstrated leadership experience in optimizing marketing plans and strategies, data analytics, social media

management and performance measurement tools.

Proven track record in marketing communications and navigating complex market dynamics. Familiarity with CRM and

CSAT tools and technologies, marketing automation, and data analytics tools.

At least three (3) experience in managing a small to medium-sized marketing communications group. Able to lead by

example in a fast-paced and team-oriented environment.


What we offer

Affiliation : Management & Professionals

Job status : Full time regular

Job location : Surrey, B.C.

Job level : Manager Entry (ME) role /P2

Desired skillsets:

Strong understanding of market intelligence/research, data analytics, benchmarking/target metrics.

A forward-thinking mindset who stays up-to-date on Marketing trends and best practices.
Exceptional communication skills (oral and written) and able to convert technical ideas and complex information in an


impactful way

Keen interest and understanding of Powertech's goals and business objectives
Notable success in working directly with Powertech's internal and external clients on defining marketing and

communication requirements and challenges

A condition of employment for this job is that you maintain your Driver's License (Class 5) in good standing.


What else you should know

Powertech Labs is an equal opportunity employer. We include everyone. We welcome applications from anyone, including

members of visible minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual orientations

and gender identities, and others with the skills and knowledge to productively engage with diverse communities. We are

also happy to provide reasonable accommodations throughout the selection process and while working at Powertech Labs.

Maintaining customer-confidence and our reputation is key: To this end, all our campus and laboratories are accredited to

ISO9001 (quality), ISO14001 (environment stewardship) and ISO45001 (safety) and IEC/ISO 17025 for over 100 standards.

To complement the focus on accreditation, we encourage our experts to drive global standards and provide development

opportunities for all staff to grow in their role and to advance in their careers.

Working at Powertech is not a job but a career. If you want to be a part of a growing clean technology company that is

impactful and working towards a common goal of accelerating the world towards a net zero carbon future, come and join

our team.

Date Posted: 2025-06-24 Closing Date: 2025-07-13


For internal use 52194923

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