Bedrock

Commercial Property Administrator

LocationDetroit, MI
Job TypeFull-time

About This Job


About Bedrock

Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties and making space for the community—all with the philosophy to operate for more than profit.

Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company.

For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X.


Position Summary

The Commercial Property Administrator, reporting to a Commercial Property Manager, supports their assigned Commercial Property Management Team and the team's portfolio of commercial properties across Downtown Detroit, MI. The properties that the team supports could possibly include high-rise commercial office buildings, retail spaces, parking garages, and industrial properties. All the properties are located in Detroit's downtown urban core. This role involves supporting the processes of evaluating terms of tenants' commercial office leases, supporting vendors that support the properties, providing industry-leading customer service to our tenants and their guests, tracking maintenance requests, and supports from an administrative stand point tenant billing and collections.


Essential Functions

Maintain confidentiality while relaying information to the Property Manager.
Prepare reports, presentations, correspondence, and related documents.
Serve as a liaison to tenants/residents, ensuring quality service and satisfaction.
Coordinate tenant/resident relations, including move-ins, move-outs, and communication of building updates.
Maintain and organize shared electronic files, tenant/vendor records, and contact lists.
Assist with service contract coordination and purchase order preparation.
Manage and monitor work order requests, logs, and reports.
Oversee environmental services, engineering, and on-site security as needed.
Create and manage rent letters, reconciliations, and invoices for tenants/residents.
Schedule meetings, reserve conference rooms, and coordinate conference calls.
Coordinate loading dock access and issue tenant/vendor badges.
Monitor and order supplies and snacks.
Ensure certificates of insurance are current and on file for all tenants and vendors.
Schedule and oversee environmental services and engineering support and coverage.
Perform other duties as assigned.


Key Competencies

Communication: Conveys ideas clearly; adapts messaging to audience; listens actively; fosters collaboration and trust.
Planning & Organization: Prioritizes tasks effectively; manages time and resources; adapts to shifting priorities; executes with attention to detail.
Problem Solving: Analyzes and resolves issues using critical thinking; remains adaptable and solution-focused; escalates when appropriate.
Living Our Culture & Ethics: Acts with integrity; promotes inclusivity and accountability; aligns actions with organizational values; upholds compliance.
Technical Skills: Applies relevant technical and industry knowledge; seeks ongoing development; contributes to team success through innovation and expertise.


Position Qualifications

Strong organizational skills with attention to detail.
Effective multitasking and time management abilities.
Maintains confidentiality with integrity and discretion.
Strong written and verbal communication skills.
Ability to handle basic problem-solving within established guidelines.
Interpersonal skills for resolving conflict and building relationships.
Working knowledge of property management practices is a plus.


Position Requirements

Minimum of 1 year of relevant work experience required.
At least 1 year of administrative experience is required.
High school diploma or GED is required; Associate's or Bachelor's degree preferred.
Prior technical experience or real estate knowledge is preferred.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.


Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.


Bedrock is an equal-opportunity employer.

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