Client Service Manager, Geismar Service Center

A Snapshot of Your Day

Serve as clients’ direct point of contact while repairs are ongoing at the service center. Work alongside a team of mechanics, machinists, weld technicians, inspectors, engineers, and project managers in the repair of critical turbomachinery equipment. Customers include oil refineries, petrochemical plants, power plants, universities and hospitals.

How You’ll Make an Impact

- Lead the scope, schedule, and cost of repair projects in execution at the Service Center. Create inspection reports and repair proposals for overhauling turbomachinery equipment.

- Review bills of materials and manufacturing drawings to compile list of replacement parts. Serve as clients’ direct point of contact at the service center.

- Interpret customer maintenance and/or repair specifications to technical personnel for repair and maintenance of equipment. Review contractual terms and conditions for service specifications.

- Support shop personnel in execution of inspection and repair activities. Provide concise and descriptive work instructions to the shop floor for execution, referencing all appropriate repair and factory technical specifications.

- Prepare and deliver project documentation and progress reports for internal and external customers. Support and maintain Lean implementation projects. Closely monitor ongoing job-costs to ensure close alignment with the client and internal quality standards.

- Assist with and support the various safety projects and initiatives within the Service Center; safety is very important to our team – it is everyone’s duty to work safely, report any unsafe conditions or suggestions for improvement to shop leadership.

What You Bring

- High School Diploma or GED. Bachelor's degree or equivalent experience (Business, Engineering, or related field) preferred.

- Minimum one (1) years’ experience with rotating and/or reciprocating equipment repairs (steam turbines, centrifugal compressors, gas turbines, reciprocating compressors, turbochargers, valves, dry gas seals), or working in a manufacturing environment. Minimum one (1) years’ experience in project management.

- Must adapt to fast-paced environment. Must be proficient with MS Word, Excel, Power Point, Project, and Outlook. Strong capability in project planning.

- Occasional overtime work may be needed to support client outages. Teachable attitude, willing to learn.

- Humble disposition, able to take constructive criticism and suggestions for improvement. Strong work ethic, pursuing excellence, and a high-quality standard. Demonstrated ability to effectively perform responsibilities with limited supervisionA positive, can-do, great teammate attitude, working well with otherss. Dependable, able to be at work promptly on time every day and communicate proactively when emergencies happen. Ability to interpret shop instructions and manufacturing drawings.

- Preferred: Experience with project management tools such as OnePM. Experience with SAP. Experience with Salesforce. Experience with Globus/Teamcenter. Experience working in an organization with a strong commitment to Health, Safety, and Quality.

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Transformation of Industry

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

- Career growth and development opportunities; supportive work culture

- Company paid Health and wellness benefits

- Paid Time Off and paid holidays

- 401K savings plan with company match

- Family building benefits

- Parental leave

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