Service Manager

Service Manager

RainRock Services is a leading Equipment Rental provider in the Permian Basin.

Position Summary

The Service Manager is responsible for managing RainRock Services’s service department and ensuring high levels of customer satisfaction through on-time service and maintenance of our equipment. The position requires a candidate with a strong ability to manage multiple tasks and a strong ability to work with little supervision. The position requires close attention to detail, excellent communication skills, strong problem-solving skills, as well as a high level of customer focus.

Responsibilities

- Manage all aspects of RainRock Services’s service department including service of our equipment and vehicles.

- Ensure timely and accurate service by tracking information into our system;

- Manage all aspects of the repair and maintenance process;

- Ensure that all customer service calls are completed in a timely manner;

- Oversee and manage the development of employees;

- Oversee and manage the maintenance and repair of our equipment;

- Manage all parts and supplies needed for a successful operation;

- Correspond with customers in a professional manner and at all times;

- Other duties as assigned.

Required Skills and Experience:

- Strong customer focus with excellent interpersonal skills;

- Excellent written and verbal communication skills;

- Strong problem-solving skills;

- Strong organizational and planning abilities;

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

- Dental insurance

- Health insurance

- Paid time off

- Professional development assistance

- Vision insurance

Ability to Commute:

- Odessa, TX 79765 (Required)

Ability to Relocate:

- Odessa, TX 79765: Relocate before starting work (Required)

Work Location: In person