Client Operations Coordinator

Company

Flotek creates unique solutions to reduce the environmental impact of energy on air, water, land and people. A technology-driven, specialty green chemistry and data technology company, Flotek helps customers across industrial and commercial markets improve their environmental performance. The Company serves specialty chemistry needs for both domestic and international energy markets. Flotek has an intellectual property portfolio of over 170 patents and a global presence in more than 15 countries, including North America, Latin America, the Middle East and North Africa. Flotek is based in Houston, Texas and its common shares are traded on the New York Stock Exchange under the ticker symbol “FTK.” For additional information on Flotek, please visit www.flotekind.com.

Overview

In this role, the Client Operations Coordinator will

provide essential support to Flotek’s Client Operations team by managing order entry and ensuring

orders are processed efficiently

, maintaining accurate data in internal systems, and ensuring timely communication across departments. This entry-level position is ideal for individuals who are detail-oriented, organized, and eager to learn about supply chain operations in the chemical manufacturing industry. This individual will work closely with the Client Operations Planners and Supply Chain teams to ensure customers receive the highest level of service.

Key Responsibilities

Reporting to the Director of Supply Chain, the Client Operations Coordinator will have direct responsibility for the following:

• Entering and maintaining customer orders accurately in ERP and internal tracking systems.

• Reviewing incoming order requests for completeness and coordinate with external stakeholders to resolve discrepancies.

• Assist with creating and updating order documentation, quotes, and customer confirmations.

• Supporting the Client Operations team with daily order status updates and delivery tracking.

• Communicate shipment details and order confirmations to customers as directed.

• Maintaining organized digital records of customer orders, invoices, and related documentation.

• Provide general administrative and reporting support for Client Operations and Supply Chain functions.

• Collaborating with Suppliers to ensure delivery accuracy and schedule alignment.

• Escalating issues to the appropriate team member for resolution in a timely manner.

Candidate Requirements

• High School diploma or equivalent required; Associate’s degree in Business, Supply Chain, or related field preferred.

• 0–2 years of administrative, customer service, or order processing experience (entry-level friendly).

• Proficiency in Microsoft Office Suite (especially Excel and Outlook).

• Strong attention to detail and data accuracy.

• Excellent organizational and time management skills.

• Clear written and verbal communication abilities.

• Positive attitude and willingness to learn new systems and processes.

Preferred Experience

• Exposure to ERP systems (SAP, Oracle/JDE, or similar) is a plus.

• Experience in oilfield operations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, employees may be required to engage in various tasks involving handling and manipulation, reaching, and communication. Employees may also need to sit, stand, and move around. Occasionally, they may need to lift or move objects weighing up to ten pounds. The role may involve visual tasks that require the ability to see at varying distances and adjust focus.

Other Duties

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee for this job. Duties and responsibilities may change at any time.

Travel

This position requires less than 10% travel.

Flotek Industries is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, national or ethnic origin, age, disability, veteran status, or any other characteristics protected by applicable local, state or federal laws.