Central Dispatch

Department:

Sales

Sales Director

Negotiable

N/A

Nonexempt

Lannon Stone Products is a mid-sized, privately-held construction aggregates company with operations in the suburbs of Milwaukee, WI. This urban mining environment and private ownership structure are the foundation for our commitment to building and operating great facilities for our neighbors, customers, employees, and vendors.

Central Dispatchers maintain a deep understanding of aggregate products and their uses, legal capacities and special capabilities of trucks, and possess an excellent sense of geography & haul routes. They provide exceptional customer service, streamline processes, and complete as-needed administrative support for all departments. Dispatchers must be able to successfully perform both dispatching and scale operation.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Working Environment

Up to 100% of time spent in an office with exposure to manufacturing environments around industrial equipment. Environment will be dusty and at times experience loud noises with exposure to miscellaneous industrial odors. Work does not require travel within the day but may require the coverage of similar positions at other locations. Hours are flexible and based on the needs of the customer, generally 6am until 5pm Monday through Friday, and 6am until 12pm Saturdays.

The work environment characteristics described here are representative of those an individual will encounter while performing these essential functions of this position.

Physical and Mental Demands

While performing the duties of this job, the employee must be able to sit for long periods of time and occasionally crawl, climb, stand, stoop, kneel, crouch, and lift (50 lbs.).

Must be able to understand issues, problems, and opportunities and make timely, sound decisions. Take responsibility for decisions and understand the impact and implications of decisions and provide feedback as necessary. Communicate with other employees and customers, perform an assortment of administrative tasks, and have personal management skills. Possess advanced customer service skills, the ability to develop professional relationships with customers and employees. Demonstrate attention to detail and exert high effort and focus on very busy days. Must be able to make sound decisions and remain calm under high pressure situations. Must continually identify personal knowledge and perspective gaps and self-educate.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.