Career Coach

Diversified Services Network Inc. is seeking a Career Coach for Marion North County in Indianapolis, IN.

This is a 90-day contract to hire role - first 90 days will be for training, with conversion to direct hire following that, based on performance. 100% onsite with some local travel (mileage reimbursed). Full benefits are provided including medical, dental, vision, PTO and holiday pay.

Essential Job Responsibilities:

- Manages a caseload of participants and provides work readiness counseling and mentoring

- Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to find employment and prompts them to find solutions

- Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness

- Completes an individualized overview of available services and works with participants to create an employment plan for short- and long-term goals

- Maintains information about area resources and employers

- Ensures participant accountability and attendance; tracks and maintains employment retention goals

- Provides government agencies with prompt notification that a participant has lost or reduced hours of employment

- Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues

- Provides information to participants on available training and/or jobs that will lead to advancement

- Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts

- Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued

- Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency

- Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level

Qualifications/Education:

- Associate’s degree from an accredited university or college, or 12 months of related work experience (IMPACT program)

- Excellent verbal and written communication skills

- Demonstrated customer service skills

- Familiarity with the communities being served, with knowledge and understanding of local needs and resources

- One to three years’ experience in workforce development or related programs preferred

- Frequent local travel required.

Job Type: Full-time

Pay: $18.42 - $20.00 per hour

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Life insurance

- Mileage reimbursement

- Paid time off

- Vision insurance

Work Location: In person