Coach On-The-Job Training

Job Summary

Coach On-The-Job Training (OJT) position is to support and promote the effort to modernize operations and ensure continued focus on the transformation of training, technology and processes within an ongoing learning environment, the OJT Coach role will focus on coaching, mentoring and developing field employees and providing support and feedback to employees and leadership.

The OJT Coach will develop employees through hands-on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements.

An OJT Coach will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired thru successful training and development.

Essential Functions

- OJT Coach 1:

- Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.

- Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning.

- Coach learning initiatives that provide practical in field experience for employees.

- Oversee the development of employees towards mastery level of job positions by monitoring progressing through the training process.

- Provide guidance, direction and support to field operations, construction, corrosion and support operations.

- Coordinates the delivery and facilitation of training programs as needed.

- Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers.

- OJT Coach 2: (Includes OJT Coach 1 duties plus):

- Provide learning events through coaching that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.

- Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning.

- Implement/coach learning initiatives that provide practical in field experience for employees.

- Identify/react to learning opportunities, while developing employees towards masterly level of job positions.

- May be required to document activities that may result in disciplinary measures with trainees.

- Responsible for giving work direction to trainees.

- Applies applicable collective bargaining unit agreement as it pertains to coaching.

- Provide support services to field operations, construction, corrosion and support operations.

- Collaborate with operations management to identify training needs and deliver coaching to ensure compliance.

- Identify needs and participate with Gas Standard reviews within operations.

- Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.

- Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers.

- OJT Coach 3 (Includes OJT Coach 2 duties plus):

- Lead learning/coaching events that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.

- Directs coaching , hands on practice and simulation, with a focus on (OJT) events that maximize student learning

- Implement/coach learning initiatives that provide practical in field experience for employees

- Identify/react to learning opportunities, while developing employees towards masterly level of job positions

May be required document activities that may lead to disciplinary measures with students

- Responsible for giving work direction to trainees through coaching

- Subject matter expert for curriculum development

- Applies applicable collective bargaining unit agreement as it pertains to coaching

- Provide support services to field operations, construction, corrosion and support operations

- Collaborate with operations management to identify training needs and deliver programs to ensure compliance

- Identify needs and participate with Gas Standard reviews within operations

- Develop working relationships with front line leaders

- Research current technology and related training/coaching techniques by reviewing periodicals, journals, governmental regulations, attending seminars, etc.

- Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers

- Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches

- Senior OJT Coach (includes OJT Coach 3 duties plus)

- Manage classroom training if needed, hands-on practice and simulation to maximize student learning

- Identify learning opportunities, while developing employees towards mastery level of job positions

- Conduct skill evaluations for OJT coach 1, 2 & 3 positions

- Mentor Coaches and assist them in their development

- Represent the OJT team, by delivering presentations at industry sponsored events

- Lead strategic discussion with key business partners regarding annual training/coaching work plan

- Subject matter expert to assist with curriculum development and gas standards reviews and updates

- Advises and counsels students on performance and behavior through effective coaching

- Lead investigations in new employee performance issues by providing accurate documentation and recommendations for disciplinary actions

- Applies applicable collective bargaining unit agreement as it pertains to training

- Develop working relationships with front line leaders

- Research and make recommendations on current technology and related training/coaching techniques, by reviewing periodicals, journals, governmental regulations, attending seminars, etc.

- Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of your co-workers

- Testifies in Arbitrations, depositions, and court cases as needed

Required Qualifications For Position

- 4-6 years 5+ years of experience in natural gas industry and background in training within a related utility, skilled trades, emergency response community, or in training military personnel

- Extensive experience in delivering effective training/coaching & evaluation programs

- Previous experience as a facilitator for various size groups

- Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process

- Excellent communications, presentation, interpersonal skills

- Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)

- Working knowledge of State/Federal gas pipeline regulations

- DL NUMBER - Driver License, Valid and in State Upon Hire

Preferred Additional Qualifications For Position

- Bachelor's Degree Bachelor’s degree and/or other technical related certifications

Physical Demands

- The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

- E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish

- Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$67,900.00 - $140,700.00

- The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2025-10-01

Posting End Date (if applicable):

2025-10-15

Please note that the job posting will close on the day before the posting end date.