Business System Specialist, Expert

Requisition ID # 164633

Job Category: Information Technology

Job Level: Individual Contributor

Business Unit: Electric Engineering

Work Type: Hybrid

Job Location: Oakland

Position Summary

Headquarters flexible within the bay area and Sacramento regions, with the ability to go into office up to 5 days a week when required.

The Business System Specialist (BSS) functions as a liaison to Information Technology from the line of business, representing the end users and business process owners in business system requirements, implementations and support. . Utilizing PG&E Lean Playbook, quality engineering principles, and ISO 55001/9001 standard, this position leads and collaborates to improve data quality and data integrity of asset registry and operational quality/efficiency to fully satisfy safety/regulatory requirements and internal and external customers’ requirements utilizing quality engineering principles and methods. The incumbent may also perform feasibility analysis, develop project scope, and provide recommendations on alternative solutions, project strategy and deliverable prioritization. The incumbent prepares and delivers business users’ system needs to Information Technology and represents user needs in the development of functional specifications.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.​

A reasonable salary range is: ​

Bay Area Minimum: $​118,000

Bay Area Maximum: $​188,000

&/OR​

California Minimum: $​112,000

California Maximum: $179,000

Responsibilities

Solve and facilitate problem solving: PGE CAP (Corrective Action Program)/CE (Cause Evaluation) management, Kaizen event and projects.

Analyze and document business requirements for complex projects.

Analyze end-to-end complex business processes and coordinate with IT to develop and implement solutions to information needs.

Understand in detail current and future business environment; effectively anticipate, identify, and fully meet the business needs.

Solve and facilitate problem solving: PGE CAP (Corrective Action Program)/CE (Cause Evaluation) management, Kaizen event and projects Anticipate concerns and questions, and provide proactive, timely and professional communications or delegate as appropriate.

Act as a key contributor to teams that define, review and approve requirements for the business needs solution.

Participate in UATs and perform quality reviews of test results.

May assist with training, change management and communications associated with system implementations.

Guide and lead Advance Parts Quality Planning (APQP) deployment to quality planning, and project managements for successful outcome.

Participate in project estimates.

May write manuals, Requests for Change, procedures.

Deploying Lean Play Book, Gamba and Value Stream Mapping (VSM), lead and facilitate continuous improvements (Kaizen Blitz, Kaizen).

Qualifications

Minimum:

BA/BS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience

7 years of job related experience in Business, IT or Engineering fields

Participation in projects of high complexity at an expert level or in a leadership role

Desired:

Bachelor’s degree in engineering preferred, Science or job-related discipline or equivalent experience.

Experience in Operational Quality Management or Engineering, Data Science.

Experience in Lean deployment and Quality Management System Implementation.

Experience in fast-paced operational environment or business process improvement.

Internal auditor training for ISO 9001/Industry Specific.

Lean Six Sigma Black Belt Certifies or Equivalent.

Certified PMP or Equivalent.

Experience in Advanced Product Quality Planning, APQP(Advanced Product Quality Planning)

Job-related experience, 7 years

Graduate Degree or equivalent experience.

Experience in Utility industry quality management system.

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