Border States Electric

Business Development Manager

Fargo, ND

About This Job

Flexibility Option: Hybrid option available

Job Req Id: 30456

Description:

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Near a major airport

Job Summary

Supports the functions of the Demand Generation department in managing assigned customer account relationships and focuses on opportunity prospects and accounts. Promotes company products, services and capabilities to maximize customer sales potential. Develops new accounts, inputs cost savings documentation, coordinates demand generation strategies with preferred vendors, actively manages and directs company sales and support resources.

Responsibilities

Essential Functions

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Meets or exceeds the demand generation goals which are established.

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Infiltrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities.

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Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment.

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Identifies targeted opportunities that align to active promotions and new / increased capabilities.

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Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition.

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Translates customer business objectives into a company differentiated advantage by understanding desired customer business outcomes.

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Keeps current with company offerings, value advantage, & competitive landscape.

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Guides high opportunity accounts to Senior Account Manager when appropriate.

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Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.

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Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.

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Inputs TCCM cost savings documentation that is relevant to the assigned customer base.

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Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.

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Coordinates demand generation strategies with preferred vendors to maximize customer sales potential.

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Actively manages and directs company demand generation and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities.

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Participates in and advises demand generation management on the implementation and success of marketing plans and strategies.

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Provides input to other demand generation and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential.

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Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, electrical code requirements, inventory requirements, and other related sales, marketing and service functions.

Non-essential Functions

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Advises Customer Financial Services staff on changes in customer credit worthiness or change in management/ownership and coordinates to resolve customer billing issues.

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Penetrates and grows rest of market opportunity as needed.

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May develop quotations for customers within the company profit objectives and guidelines.

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Leads and attends demand generation and product meetings, technical training programs, and trade shows, as required.

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Entertains clients as needed.

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Other duties as assigned by leadership.

Qualifications

Four-year business, sales, marketing or trade degree or the equivalent in related work experiences.

Two-years of prior distribution, customer service, marketing, quotation or sales experience preferred.

Experience with contract negotiation.

Experience with presenting in front of a large group.

Ability to read, write and speak in English required.

Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email, and preferred SAP software.

Skills and Abilities

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Consistently provides responsive, quality service to meet and exceed customer expectations.

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Technical competence in understanding electrical systems.

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Excellent interpersonal, written and verbal communication skills.

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Ability to effectively plan and organize.

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Excellent customer service skills include being competent, accurate, responsive and engaged.

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Ability to read a one-line diagram (electrical drawings)

Physical Requirements

Frequency at which you would carry/lift in a typical day:

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

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Lift from Waist:

+ < than 10 lbs. - Not at all + 10 to 25 lbs. - Not at all + 26 to 50 lbs. - Not at all + 51 to 75 lbs. - Not at all + 75 to 100 lbs. - Not at all + 100+ lbs. - Not at all

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Lift from Floor:

+ < than 10 lbs. - Frequently + 10 to 25 lbs. - Frequently + 26 to 50 lbs. - Occasionally + 51 to 75 lbs. - Not at all + 75 to 100 lbs. - Not at all + 100+ lbs. - Not at all

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Carried for Distance:

+ < than 10 lbs. - Not at all + 10 to 25 lbs. - Not at all + 26 to 50 lbs. - Not at all + 51 to 75 lbs. - Not at all + 75 to 100 lbs. - Not at all + 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

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Sitting (a continuous period of being seated) - Continuously

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Standing (for sustained periods of time) - Frequently

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Walking (moving about on foot to accomplish tasks) - Frequently

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Bending/stooping (downward and forward) - Frequently

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Crawling (moving about on hands and knees or hands and feet) - Not at all

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Climbing/Walking Stairs (ascending or descending) - Frequently

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Reaching (extending arms in any direction) - Frequently

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Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally

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Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

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Balancing (maintaining body equilibrium to prevent falling) - Occasionally

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Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Frequently

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Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally

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Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

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Grasping (Applying pressure to an object with the fingers and palm) - Frequently

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Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Frequently

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Talking (expressing or exchanging ideas by means of the spoken word) - Continuously

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Driving (the control and operation of a motor vehicle) - Frequently

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Desk work (work usually performed at a desk) - Frequently

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Use of a computer - Frequently

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Use of a telephone - Continuously

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Exposure (to adve

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Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously

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Exposure to adverse weather & temperature conditions) - Occasionally

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Travel (travel needed to perform job duties) - Frequently

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.