Renewal by Andersen

Service & Warranty Coordinator

Service & Warranty Coordinator
Notice info
LocationWaukesha, WI
Salary$37,440-$41,600
On-site
Building Construction

About This Job

We are Renewal by Andersen of Greater Wisconsin. Renewal by Andersen is locally owned and is united by the mission to "Do Well, Do Good," and a common goal of making a difference in the lives of our homeowners, our colleagues, our families, and the communities we serve. We are looking for a personable and professional Service Representative to join our Customer Service team to set a new standard in the home improvement industry by solving today’s most challenging problems and continuously redefining what it means to deliver a World Class Homeowner Experience.

PURPOSE: The primary responsibility of a Service and Warranty Coordinator is to provide a world-class experience to all customers. The role develops a special relationship with each customer, being a main point of contact with each homeowner to work through service and warranty claims, schedule service appointments, and guide each customer through their service journey.

RESPONSIBILITIES:

Schedule service appointments for homeowners
Perform administrative tasks associated with job
Positive, professional, empathetic, customer-focused, solution-oriented in their work. Results-oriented, proactive ownership of customer issues
Perform data entry clerical work
Open and close service tickets and perform exit calls
Answer phones, emails, texts with homeowner concerns
Identify homeowner troubles and comes up with resolutions
Search records and files for specific data and homeowner files
Proactively identify solutions/options that meet customer needs on product, delivery, and service. Be customer advocate.
Possess a general knowledge of products and services
Handle grievances and homeowner concerns
Coordinate service appointment logistics


BENEFITS:

Medical/Dental/Vision/Life Insurance
Health Savings Account contributions
Paid holidays plus PTO
401(k) plan & contributions
A culture that supports work-life balance
An environment where collaboration is key
10,000+ employees and career opportunities nationwide


QUALIFICATIONS:

High School diploma or equivalent
Minimum of 3-years customer service experience
Experience with complex scheduling
Excellent attention to detail
Basic word processing and spreadsheet skills
Ability to develop and establish good interpersonal relationships
Good phone etiquette and verbal/writing skills
Flexibility & adaptability, ability to work in a fast-paced environment
General home remodeling knowledge preferred

Similar Jobs

company-logo

Warranty Outage Coordinator

Mitsubishi Power Americas, Inc.
 
Lake Mary, FL
2 months ago
company-logo

Services Repair Coordinator

Baker Hughes
Job Typefull time
 
Skaneateles, NY
6 months ago
company-logo

Service Coordinator

McDougall Energy
Job Typecontract
 
Goderich, ON
2 months ago
company-logo

SERVICE COORDINATOR

Stasis Drilling Solutions
Job Typefull time
 
Houston, TX
2 months ago
company-logo

Service Coordinator

UGI
 
Charlotte, NC
4 months ago
company-logo

Service Coordinator

Suburban Propane
Job Typefull time
Salary
$39520 - $49920
Fort Edward, NY
4 months ago
company-logo

Service Coordinator

DNOW
Job Typefull time
 
Greater Billings Area, MT
5 months ago
I-

Service Coordinator

IDSNA - Part of Hexagon
Job Typefull time
Salary
$41600 - $52000
Duluth, GA
6 months ago
company-logo

Service Coordinator

DNOW
Job Typefull time
 
Greater Casper Area, WY
6 months ago
company-logo

Service Coordinator

Holtzman Corp.
Job Typefull time
 
Mount Jackson, VA
6 months ago
company-logo

Service Coordinator

ENFRA
Job Typefull time
 
Little Rock, AR
6 months ago
company-logo

Service Coordinator

Beusa Energy
Job Typefull time, temporary
 
Houston, TX
7 months ago
company-logo

Service Coordinator

Superior Plus Propane
Job Typefull time
Salary
$41600 - $54080
Shelbyville, MI
7 months ago
company-logo

Service Coordinator

Bert Black Service Companies
Job Typefull time
 
Pine Bluff, AR
7 months ago
company-logo

Service Coordinator

Clifford Power Systems
Job Typefull time
Salary
$40000 - $45000
Oklahoma City, OK
7 months ago
NO

Service Coordinator

Niccoli Oil & Energy
Job Typefull time
Salary
$47840 - $58240
Brockton, MA
7 months ago
company-logo

Customer Service Coordinator

McDougall Energy
Job Typecontract
 
Sault Ste. Marie, ON
2 months ago
company-logo

Customer Service Coordinator

Western Electricity Coordinating Council
Job Typefull time
Salary
$54080 - $64480
Salt Lake City, UT
5 months ago
BG

Service Department Coordinator

Bursaw Gas & Oil
Job Typefull time
Salary
$49920 - $49920
Acton, MA
7 months ago
I

Managed Service Coordinator

Intellirent
Job Typefull time
Salary
$54080 - $58240
Roanoke, TX
4 months ago

Trending Jobs

company-logo

Lead Software Engineer

Energy Hire
Job TypeFull time
Salary
$120000 - $180000
Dallas, Texas
11 months ago
LL

Field Landmen, Division Order Analysts & Lease Analysts

Liberty Land Management, LLC
Job TypeContract
 
Houston, Texas
4 months ago
company-logo

Armed Nuclear Security Officer

Ontario Power Generation
Job Typefull time
 
Pickering, ON
6 months ago
company-logo

Landman

Aaron Resources, LLC
Job Typefull time
 
00
7 months ago
company-logo

Industrial Craft Electricians for 2026 Start– Kennecott Copper

Rio Tinto
Job Typefull time
 
Salt Lake City, UT
7 months ago
company-logo

Deckhand 3

Marathon Petroleum Corporation
Job Typefull time
 
Catlettsburg, KY
6 months ago
company-logo

Title Landman

Norwood Land Services, LLC
Job Typecontract
 
00
7 months ago
TL

Independent Petroleum Landman

Texhoma Land Consultants, Inc
Job Typefull time, contract
Salary
$84500 - $104000
Oklahoma City, OK
7 months ago
company-logo

Nuclear Security Officer

Constellation
Job Typefull time
 
Cordova, IL
5 months ago
company-logo

Title Landman

Perpetual Resource Partners LLC
Job Typefull time
 
Dallas, TX
6 months ago
HE

Accounting Clerk II - Oahu

Hawaiian Electric Company, Inc.
Salary
$47840 - $47840
Honolulu, HI
7 months ago
company-logo

Haul Truck Operators – Kennecott Copper

Rio Tinto
Job Typefull time
 
Salt Lake City, UT
7 months ago
PR

Executive Coordinator

Perpetua Resources
Job Typefull time
Salary
$55000 - $75000
Boise, ID
6 months ago
PE

A&D Landman

Pheasant Energy
Job TypeContract
 
Fort Worth, Texas
8 days ago
company-logo

STOREKEEPER

Manitoba Hydro
 
Winnipeg, MB
6 months ago
SL

Title Landman - NM, OH, OK, TX

STEPHENS LAND SERVICES, INC.
Job TypeFull time
 
Norman, Oklahoma
about 1 month ago
company-logo

Surface Landman

Bison Oil & Gas IV, LLC
Job Typefull time
Salary
$83500 - $132400
Denver, CO
6 months ago
company-logo

University Co-Op Student-Project Engineering, 16 months, Toronto, May 2026

Hydro One
Job Typetemporary
 
Toronto, ON
6 months ago
company-logo

Wastewater Treatment Plant Operator-Lower Jackson

Environmental Systems Service, Ltd.
Job Typefull time
Salary
$31200 - $52000
Eagle Rock, VA
4 months ago
company-logo

Apprentice Operator

New York Power Authority
Job Typefull time
 
Gilboa, NY
5 months ago