Branch Coordinator

Description POSITION SUMMARY:

As our Branch Coordinator you’ll support branch operations, assisting with a variety of solar projects, office, and operational tasks. In this role, you’ll work closely with the Branch Manager and will be responsible for maintaining the project pipeline to ensure timely and quality project completions.

Essential Job Duties And Responsibilities

- Prepare and analyze pipeline reporting, meet with branch team to discuss project details and updates, and escalate as needed

- Communicate with Branch Manager, Project Manager, Permit Coordinator, Field Manager, Site AuditSupervisor, and various corporate personnel to ensure projects are completed in a timely manner and with high attention to detail regarding customer service

- Hold the team accountable to Key Performance Metrics related to project stages and completion

- Prepare project documentation for construction teams

- Help problem solve escalated Project Issues and sees that they move forward

- Monitor the project pipeline to make sure no project ages past acceptable limits

- Assist with routing and scheduling as needed

- Coordinate appointments to meet customers and obtain customer signatures, final paperwork sign off and receive project payments

- Organize all completed paperwork, and process payments in a compliant, secure manner, if assigned

- Organize office operations, procedures and branch filing system

- Coordinate and maintain meeting notes and cross-functional marketing when assigned (EX: Safety Meetings, Branch Staff Meetings, corporate communications, etc.)

- Ensure Order Management and Accounting Departments (A/P and A/R) have necessary project details for job invoicing

- Assist the Branch Operations Manager with ad-hoc tasks when assigned

- Perform other duties as assigned

Desired Qualifications

- 2-4+ years of project administration or field construction experience

- Strong verbal, written, and interpersonal communication skills

- Excellent organizational and time management skills

- Detail-oriented and enjoys working in a fast-paced environment

- Strong PC skills, including proficiency in MS Word, Excel, Outlook, and internet use (Oracle experience is a plus)

- Experience using office equipment and computers for extended periods of time

- Professional phone and email communication methods

- Customer Service

- Frequently work on projects that require deadlines

- Ability to manage, prioritize, and complete a variety of tasks with a high level of organization and accuracy

- Must have a valid state driver's license and a clean driving record

- High School Graduate or GED

- Occasionally lift 5-10 pounds

Freedom Forever

is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

This is not a remote position. Must be in-office in MA