Assistant Branch Manager

Company Description

At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 26 auto recycling centers across Quebec, Ontario, New Brunswick, and Nova Scotia are supported by more than 400 employees who are passionate about innovation in the used vehicle market and about creating a greener environment for future generations. Since 2008, we’ve recycled over one million vehicles—and we’re not done yet!

Kenny U-Pull is a division of American Iron & Metal (AIM), a globally recognized leader in the metal recycling industry, with more than 125 locations, 4,000 employees worldwide, and over $3.5 billion in annual sales.

Job Description

Competitive salary + annual bonus Permanent full-time position Schedule: To be discussed (must be available every other weekend) Work location: 2415 Chem. Tourville, Saint-Nicéphore, QC J2A 3Y4, Canada

As an Assistant Branch Manager, you will work under the direction of the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring exceptional customer service—all while making sure company goals are met.

Your main responsibilities will include:

- Being actively present in the yard to supervise and participate in operations, in an environment that can be outdoor, physical, and dirty;

- Promoting a welcoming and safe workplace;

- Enforcing environmental, health, and safety rules and procedures;

- Assisting the Branch Manager with monthly Health & Safety audits;

- Supervising daily operations such as scheduling, sales, and production targets;

- Supporting employees by taking part in daily tasks and operational initiatives on the ground;

- Assisting the Branch Manager with employee communication;

- Working closely with various partners to monitor and apply business processes;

- Conducting, alongside the Branch Manager, quarterly evaluations of hourly employees;

- Performing various administrative tasks (cash deposits, payroll, scheduling, etc.);

- Supporting the Branch Manager in the recruitment, onboarding, and integration of new employees;

- Acting as an ambassador during organizational changes and playing an active role in their implementation at your branch.

Qualifications

- Minimum of three (3) years of experience in customer service;

- Minimum of one (1) year of experience in a management role;

- College or university degree;

- Experience in retail or the automotive industry is an asset;

- Bilingualism (French and English) is an asset.

Desired Skills:

- Ability to empower employees;

- Ease in delegating tasks and following up;

- Strong communication skills (written, verbal, and presentation);

- Problem-solving abilities;

- Team-oriented with a collaborative mindset;

- Strong time management and prioritization skills;

- Able to demonstrate empathy.

Additional Information

What We Offer:

- Competitive salary + annual bonus

- Eligible for paid vacation starting from day one

- Comprehensive group insurance plan

- Telemedicine (Access to a doctor 24/7)

- Group RRSP with employer matching contributions

- AIM tuition assistance scholarships

- A pleasant and friendly work environment

- Company-hosted events throughout the year (BBQs, holiday parties, etc.)

- Outstanding advancement opportunities

- Employee discount on parts at any Kenny location