Associate, Client Relations – Specification Sales

Associate, Client Relations – Specification Sales (“Spec Team”)

Location: Boston, MA (Office-Based) Primary Focus: Architects, landscape architects, and specifiers Territory Focus: New York City & Boston

Role Summary

The Associate, Client Relations – Specification Sales plays a critical role in growing RAAFT USA’s specification pipeline by actively supporting in-field specification efforts and ensuring projects are chased from early identification through order placement.

This position is responsible for booking and coordinating in-field meetings with architects and specifiers, primarily in the New York market, supporting key accounts identified by the Principal, and managing all related administrative follow-up. The role combines relationship support, project tracking, and disciplined CRM management to ensure no opportunities are lost between specification and order.

The goal of this role is to grow specification-driven sales while enabling the in-field operative to focus on high-value relationship building and new lead generation.

Key Responsibilities

- Proactively chase and track specification opportunities from initial discovery through order stage

- Book, schedule and coordinate in-field meetings for the specification sales operative, primarily with architects and specifiers in the New York area.

- Providing clear notes (pre-meeting) of opportunities, new contacts, and clear outcomes required from meetings booked.

- Identify and log new projects and leads uncovered through meetings, research, and follow-ups

- Maintain detailed CRM records, including meeting notes, contacts, project updates, and next steps

- Actively follow up with specifiers, general contractors, and all internal/external stakeholders to keep projects moving forward

- Support the preparation and coordination of Lunch & Learns, Mock Ups, and product information as needed

- Ensure specification opportunities transition smoothly into active sales pursuits and orders

- Daily hunting for new contacts in Key Accounts for telemarketing blitz

Ideal Background/Skills

- 2–5+ years of experience in construction sales, architecture relations, project based B2B selling.

- Strong organizational skills with the ability to manage multiple projects simultaneously

- Comfortable communicating with architects, designers, and construction professionals

- Ruthless, Relentless and Forensic at follow up

- Is Humble, Hungry and Smart.

- Detail-oriented with strong CRM administrative discipline

- CRM experience required (project tracking and activity logging)

- Familiarity with architectural workflows and specifications is a plus

- Believes in outbound calling and that activity drives results

Success in This Role Looks Like

- A consistently growing and well-documented specification pipeline

- High-quality meeting coordination that maximizes in-field time

- Projects actively chased and converted into orders

- Clear, accurate CRM data that supports forecasting and decision-making

- Strong internal support that allows the in-field operative to focus on hunting and relationship building

- Daily hunger for telemarketing and lead generation – not afraid of the phone

Annual KPIs

- 30 Outbound Calls a day

- 400 Specifier Touchpoints Booked (meetings, lunch and learns, mock-ups)

- 54 Projects Created / 9 Projects Won

- Orders In - $1.83m

Suggested Compensation:

- Base Salary: $50,000 – $70,000

- Bonus/Commission: $10,000 – $30,000

- OTE: $60,000 – $100,000

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

- Health insurance

Work Location: In person