Assistant General Manager (AGM)

LocationPalo Alto, CA
Job TypeFull-time
Salary$80,000-$95,000

About This Job


Assistant General Manager


Ettan

Ettan opened in 2020 as the first of its kind Cal-Indian cuisine in a historic, beautifully designed downtown Palo Alto location by Michelin Starred Chef Srijith Gopinathan and restaurateur Ayesha Thapar and was recently named to the Top 100 Restaurants by the San Francisco Chronicle. As part of the Cal-India Collective, including Eylan in Menlo Park and Copra ins San Francisco, Ettan has expanded its reach, services and offerings and as a result is looking for a seasoned AGM candidate who has a proven track record in team building and training, superior service etiquette and a very high level knowledge of wine and spirits.


Who we are

At the heart of our endeavor lies a commitment to honesty and integrity, reflected not only in the sourcing of our ingredients but also in the warm, genuine service provided by our team. We are dedicated to creating memorable dining experiences that celebrate the essence of India’s food culture. We unite people through the celebration of a remarkable cuisine, fostering genuine human connections over a shared love for soulful food, wine and spirits.


Management Team

While each manager role carries slightly different responsibilities and brings varying levels of experience, we ask that all management share our core values and work collaboratively to build a service team firmly rooted in them.

We seek colleagues and leaders who embody:

Respect: regard for feelings, rights, traditions & efforts of others

Right Intentions: a mental commitment to act with good will and compassion

Integrity: being honest; having a strong set of moral and ethical principles that are consistently followed

Inclusivity: equal access to opportunities and resources

Professionalism: conducting oneself with responsibility, integrity, accountability, and excellence


Authenticity: being genuine, real

Empathy: understanding, being aware of and sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another

We seek colleagues and leaders who act based on:

Critical Thinking: the process of analyzing and evaluating information to make a judgment

Congruent Communication: consistency between actions and words

Unwavering Standards: uncompromising quality, consistency and authenticity

Curiosity: a strong desire to know and learn


Qualifications


Assistant General Manager:

3+ years of management experience in full service dining, preferably a Michelin rated or James Beard nominated restaurant.

WSET 2 Certification or equivalent experience.
Excellent communication skills; ability to coach and mentor while upholding accountability.
Strong guest service instincts.
Fluid in Open Table or Resy and how to maximize covers and manage the reservation flow.
Ability to multi task and plan.

If you are interested to know more about our team and management positions please reach out with your resume and cover letter.


Follow our restaurants @coprarestaurant @ettanrestaurant @eylanrestaurant


Job Type: Full-time


Pay: $80,000.00 - $95,000.00 per year


Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Paid training


Shift:

10 hour shift
Day shift
Evening shift


Work Location: In person

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