Florida State Energy

Appointment Coordinator

Orlando, FL

Full-time

$31,200-$35,360

About This Job

Job Summary

Florida State Energy is seeking a motivated, detail-oriented Appointment Coordinator to support our fast-growing team. In this role, you’ll be the first point of contact for potential clients—responsible for scheduling appointments, managing follow-ups, and ensuring a seamless experience throughout the sales process. Ideal candidates will bring strong communication skills, a customer-first mindset, and the confidence to guide conversations that drive business results.

Key Responsibilities

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Conduct warm outbound calls to qualified leads and schedule appointments with potential clients.

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Respond to inquiries, resolve client concerns, and provide outstanding service at every stage of communication.

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Coordinate appointment times that work for both clients and internal teams, balancing availability and business goals.

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Maintain accurate and up-to-date records of all calls, messages, and scheduled appointments in our CRM (Salesforce or similar).

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Collaborate closely with the sales team to align outreach with business development strategies.

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Support lead generation campaigns and contribute to the development of outreach strategies.

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Stay current on industry trends, products, and value propositions to better communicate with prospective clients.

Qualifications

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Experience in customer service, appointment setting, or sales support roles (experience in tech or home services preferred).

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Proficient in Salesforce or other CRM platforms.

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Strong negotiation and influencing skills with a high level of professionalism.

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Excellent communication skills—both verbal and written—with the ability to build rapport quickly.

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Prior experience in outbound calling or lead generation is a strong plus.

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Self-starter with a keen eye for detail and a solutions-driven mindset.

Why Join Florida State Energy?

At Florida State Energy, you'll play a vital role in helping homeowners access Solar, HVAC, and Roofing solutions that make a difference. We offer a supportive team environment, ongoing training, and an opportunity to grow with a mission-driven company.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

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Paid training

Supplemental Pay:

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Bonus opportunities

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Performance bonus

Ability to Commute:

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Orlando, FL 32822 (Required)

Ability to Relocate:

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Orlando, FL 32822: Relocate before starting work (Preferred)