Analyst, Accounts Receivable III

Job Title:

Analyst, Accounts Receivable III

Location:

Charlotte, NC

Job Summary and Description:

Responsible for executing and supervising the cash-inflow activities for the organization. Contributes to the accuracy of EPRI’s financial statements by ensuring the accuracy of the AR Transactions in their assigned responsibility area. Serve as a conduit to identify issues that result in payment delays and/or disputes with customers. Summarize information and communicate to appropriate internal teams to resolve issues in a timely manner. Analyze and validate contract billings to customers to ensure accurate invoicing in accordance with customer’s contract with EPRI.

Key Responsibilities:

- Responsible for daily accounting transactions in support of the receivables process

- Read and review all executed contracts and establish billing plans based on contractual terms to ensure accurate and on time billings for Membership, Supplemental and Service agreements

- Review and validate orders against the contract to ensure accuracy. Communicate directly with Contract Negotiators to resolve discrepancies

- Review, process and post daily cash account activity including lockbox, ACH and wires (incoming and outgoing) to the appropriate general ledger customer account and invoices

- Analyze deductions and credits in customer accounts, identifying items to clear, items that require follow-up with customer, and any items requiring potential write-off or further action

- Interface with bank, cross functional departments to resolve any order discrepancies, payment or returned check issues. Provide guidance to cross functional teams where needed to ensure smooth resolution process

- Review weekly aging report and contact customers to collect past due amounts beginning when invoices are 15 days past due. Identify reasons for non-payment and develop action plans to resolve; work with Account Executives, project managers and others as appropriate to resolve issues

- Escalate unresolved issues appropriately, following through to final resolution.

- Assist junior staff in identifying and resolving issues and communicate issues for corrective action to be taken as needed

- Continuously work to improve A/R processes, identify technology or quality improvements to streamline tasks

- Professionally manage all incoming calls and emails from customers including returning the calls and expediting requests in a timely manner

- Maintain and update internal control documentation as needed

- Reconcile General Ledger accounts as assigned

- Support periodic internal and external audits of the receivables process

- Provide ongoing training to new and junior staff

- May participate and/or lead projects related to the receivables process

- Participate in ERP system enhancements and testing as needed or requested

- Other duties as assigned

Education and Experience:

- Require Bachelor's degree in Accounting or Finance

- Require 6 years’ related experience

Skills and Attributes:

- Strong interpersonal skills for interacting with customers, account executives and external business leaders

- Strong general analytical skills and experience with ERP System as well as MS Excel, Word and Power Point

- Exceptional organizational skills to independently balance and prioritize work

- Business judgment, self-motivation and problem-solving skills

- Ability to identify root cause and resolve roadblocks

The salary range for this position is $85,000 USD to $95,000 USD annually.This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan.This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/DisabledTogether . . . Shaping the Future of Energy.www.epri.com