AMI Information Systems Specialist - Meridian

Job Description: Information Systems Analyst (System Analyst)

Job Summary:

The AMI Information Systems Analyst is a highly technical and analytical role responsible for ensuring the accurate, timely, and continuous flow of high-quality data from the Advanced Metering Infrastructure (AMI) Headend system to internal and external systems for billing and operational use. This position supports enterprise-wide functions including Energy Sales and Services, Technology Organization, Customer Services, Regulatory, and Metering Services, and plays a key role in maintaining data integrity, system performance, and operational efficiency.

Major Job Responsibilities AMI Data Integrity & System Monitoring (20%) Ensuring data quality, system performance, and exception resolution.

- Ensure continuous availability and quality of AMI data across systems.

- Monitor system performance and resolve data exceptions.

- Develop and analyze daily AMI performance using dashboards and tracking tools.

- Identify anomalies, summarize trends, and support operational improvements.

Technical Troubleshooting & Support (20%) Diagnosing and resolving issues across AMI infrastructure.

- Troubleshoot AMI Headend, C2M, CSS, and network components (relays, APs, meters).

- Implement corrective actions and collaborate with internal teams and vendors.

- Serve as back up to the AMI Network Analyst.

- Assist with network gear, daily views, and generate field orders for investigation.

System Integration & Process Optimization (30%) Enhancing system architecture and operational workflows.

- Maintain and refine system interfaces and integrations.

- Work with TO, Metering Services, and other departments to ensure proper architecture and service levels.

- Support AMI business processes including meter reads, billing, file validation, and network performance (LAN/WAN).

- Develop automation tools and new programs to improve data collection and operational efficiency.

Training, Reporting & Innovation (30%) Focus: Knowledge sharing, reporting, and future technology evaluation.

- Ensure safety and compliance through proper procedures and equipment.

- Evaluate and recommend new metering technologies for load research and reliability improvements.

- Write scripts or software for data analysis and reporting.

- Prepare summaries of AMI activities and communicate results to management.

Job Requirements (Education, Experience, Knowledge, Skills):

- A four-year degree in Computer Science, Software Engineering, Electrical Engineering or equivalent experience in similar areas is required.

- Experience in software development and lifecycle management is required.

- Knowledge of Customer Services billing processes, field services, communication systems, metering technologies, or TO systems related to AMI/MDM.

- Experience with electric metering and ability to resolve metering issues preferred.

- Proficiency in various programming and scripting languages for automation and data analysis. (e.g. Oracle, MSSQL, Databricks, .NET C#,VB,& ASP, Python, Perl, JavaScript, HTML)

- Strong analytical and problem-solving skills.

- Clear and effective written and verbal communication skills.

- Ability to build and maintain strong working relationships across departments and with vendor partners.

- Occasional "on-call" assignments and flexibility to work irregular hours when needed.

- Professional behavior must reflect MPC’s Principle Centered Leadership values.

Mississippi Power , a subsidiary of Southern Company, provides clean, safe, reliable, and affordable energy to more than 192,000 customers and communities in 23 southeast Mississippi counties. For over 100 years, Mississippi Power is a leader in customer service, workforce development and education, environmental stewardship, and employee volunteerism. The company is an industry leader when it comes to working safely, providing around-the-clock reliable service and its expert storm response. Mississippi Power has been at the forefront of innovation in the state through strategic partnerships in electric transportation and solar energy. The company has worked with the Coast Transit Authority to put the state’s first electric public transportation bus in operation and with Forrest County Agriculture High School on the state’s first electric school bus. It also partnered with the Hattiesburg Zoo on a new electric train and worked with the country’s largest Domino’s franchise to electrify its delivery fleet. Also, a leader in renewable energy, Mississippi Power partnered with the Naval Construction Battalion Center to install the first microgrid at a Navy facility. The company was among the first to introduce utility scale solar in the state with nearly 160 MW of renewable energy produced, enough to power 23,000 homes for a year. Mississippi Power’s mission is to provide world-class value to our customers and communities every day.

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 16089

Job Category: Metering

Job Schedule: Full time

Company: Mississippi Power